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The Bellperson is responsible for handling luggage, welcoming guests, explaining hotel features, delivering packages, and assisting guests with inquiries. They must maintain cleanliness in public areas, report any challenges to management, and provide services during emergencies. The role also involves attending meetings and following health and safety protocols. The job requires a high school diploma or equivalent, service-oriented attitude, ability to lift heavy weights, and effective communication skills in English.
Coordinate and manage conference and events, negotiate contracts, budget preparation, and client relationship management. Ensure guest satisfaction, oversee event setup, and maintain client files. Work with various hotel departments to deliver quality services and promote repeat business.
Coordinate yield management process, manage revenue strategies, monitor pricing of competitors, develop pricing strategies, provide training on upselling and negotiating techniques, analyze market dynamics, and collaborate with sales teams.
Manages all functions of the Bar section operation to achieve the optimum departmental profit and quality level of service. Responsible for controlling costs, analyzing sales, maintaining facility standards, and ensuring guest satisfaction. Conducts employee training, inventory management, and liaises with suppliers and other departments. Oversees administrative tasks, sets goals, and stays updated on industry trends and practices.
Responsible for administrative duties related to conference services, preparing and distributing materials, managing in-house meetings, and assisting guests and staff. Requires a 4-year degree in Business or Hospitality Management, 1-2 years' experience in a similar hotel setting, strong communication and organizational skills, and proficiency in Microsoft Office and Delphi FDC. Must be able to handle multiple responsibilities, work under pressure, and collaborate effectively within a team.
Serving food and beverages to guests, promoting the restaurant's image, maintaining communication with team members, upselling specials, following kitchen procedures, assisting with guests service and seating, handling cash and bill presentation, following health and safety guidelines, establishing employee relationships, attending meetings and training sessions, and complying with hotel regulations.