Toast
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Lead the transformation of Customer Support processes to enhance customer experience and agent satisfaction in an omnichannel environment. Collaborate with cross-functional teams to redesign workflows and improve operational efficiency. Responsible for driving the roadmap, scaling products, and optimizing team productivity. Requirements include 5+ years of operations experience, proficiency in customer service and technical support functions, and demonstrated data-driven decision-making.
Senior Manager, Financial Systems Engineering at Toast. Lead a team of Engineers and Solution Architects to provide technical solutions meeting business needs. Collaborate with stakeholders to implement new initiatives, automate processes, and educate on technology use.
Primary internal system admin and support contact for Zuora Billing, collaborating with stakeholders, providing front-line support, designing configurations, serving as internal SME, driving optimal solutions, maintaining system access, and staying updated on system functionality.
The Senior Talent Acquisition Data Analyst at Toast will drive the optimization of Talent Acquisition processes and systems by building and maintaining dashboards, writing SQL queries, and providing strategic support. The ideal candidate will have a Bachelor's degree and 3+ years of experience in Business Intelligence, Data Analysis, or Data Science.
Design and produce compelling creative across brand surfaces, contribute to all stages of the design process, create templates at scale, leverage data and insights, influence brand expression, and collaborate with the creative team.
Seeking a Finance, Strategy & Analytics Associate to provide data-driven insights for strategic decision-making, financial forecasting, and business planning. Responsibilities include building financial forecasts, analyzing variances, developing financial models, and automating reporting using SQL and BI tools. Ideal candidate has 2+ years of experience in strategic finance, investment banking, or data analytics with strong Excel skills and communication abilities.
Design engaging visuals for physical and digital campaigns, events, and activations. Collaborate with teams to translate brand strategy into visually compelling campaigns. Create design assets for various touchpoints and stay updated on design trends.
Building a brand-new team to create a mobile app for restaurant managers and operators. Responsibilities include shipping impactful code, collaborating with cross-functional teams, and mentoring junior engineers. Front-end products are built with React and GraphQL is used for the data API.
The Mid-Market Sales Executive at Toast is responsible for sales and revenue growth in targeted accounts within the Chain Restaurant Industry. This role involves cultivating relationships, creating demand, managing the sales pipeline, and collaborating with internal teams to ensure client expectations are met. The position requires 8+ years of successful technology or professional services sales leadership experience and a combination of SaaS, Digital Marketing, and Restaurant Industry Technology knowledge.
The Senior Manager of SOX Program Management will be responsible for guiding management's efforts to demonstrate effective business process controls over the annual SOX compliance cycle.
A Bilingual Business Development Representative is responsible for creating new business sales opportunities for Toast. They will research restaurants in their assigned territory, create an outreach plan, and determine how restaurants can benefit from leveraging Toast’s all-in-one digital platform. Daily outreach consists of cold calls, emails, and social media touchpoints.
An Emerging Markets Account Executive is responsible for supporting our new business acquisition efforts within emerging markets by converting inbound demand and uncovering new demand. The AE must be able to determine how restaurants can benefit from leveraging Toast’s digital platform, demonstrate how the product works better together, and show how their restaurant will run better using Toast.
As a Commissions Analyst at Toast, you will be responsible for designing and administering variable compensation plans, calculating monthly earnings, and collaborating with various teams to ensure accurate and timely commission payments. This role offers the opportunity to make a significant impact on the sales organization of a fast-growing SaaS company.
An Emerging Markets Account Executive role at Toast responsible for supporting new business acquisition efforts within emerging markets by converting inbound demand and uncovering new demand via referrals. Daily activities include calls, emails, product demonstrations, and reviewing contracts in the preferred language.
Seeking a highly skilled ServiceNow Administrator to configure, maintain, and troubleshoot the ServiceNow platform. Responsible for automation, system maintenance, user support, and ensuring platform security and compliance.
As a Senior Data Analyst at Toast, you will work closely with product teams to analyze customer behavior and inform R&D efforts. Responsibilities include developing datasets, building tools and dashboards, QA data, and understanding user data relationships.
Lead and manage cross-functional teams to drive the success of major projects, support operational relationships with external partners, develop project plans, drive implementation of programs, design frameworks for launching new initiatives, work on FinTech business segments
Serve as the primary point of contact for Master Services agreement negotiation and work cross-functionally with various teams to execute deals efficiently. Responsible for maintaining internal processes, providing operational support, and identifying opportunities for productivity improvements. Requires extreme attention to detail, excellent communication skills, and experience in commercial contract negotiation for a SaaS B2B organization.
As the Principal Product Manager for the Toast Support Experience, you will work on designing, launching, and scaling the future of the Toast Support experience. Responsibilities include owning the roadmap for Toast's support experience, working with cross-functional teams, and championing customer needs internally.
Develop and execute product roadmap for restaurant advertising and demand gen capabilities. Collaborate with cross-functional teams to define product requirements and deliver high-quality solutions. Conduct market research and customer interviews to identify opportunities for enhancement. Test and evolve products based on results.
