Search the 3 jobs at Flatfile

Join Flatfile as a Solutions Engineer to drive enterprise sales, guide prospects, design solutions, and ensure customer success. Work with the VP of Customer Success to create proofs-of-concept aligned with customer needs and data workflows. Collaborate with a technically skilled team to pioneer solutions for large-scale clients.

Technical Support Engineering Contractor responsible for supporting customers in Pacific Time Zones. Handling inquiries, troubleshooting technical problems, creating code examples, collaborating with engineering team, and providing technical mentorship. Requires 2 years of technical customer support experience, 3 years of JavaScript experience, fluency in English, and proficiency in software development best practices.

As a Solutions Engineer at Flatfile, you will drive the enterprise sales motion to new heights, guide prospects through product evaluation, solution design, and configuration, and spearhead post-sales implementations. You'll be deeply involved in securing and ensuring customer success throughout the customer lifecycle, forging strong connections, and guiding customers from potential prospects to satisfied partners.