Search the 5 jobs at PerkSpot

Client Success Associate at PerkSpot responsible for tracking and resolving client issues, reporting on KPIs, collaborating with the Product Team, creating processes, and assisting with overflow projects. Requires 1-2 years of client service experience, knowledge in Salesforce and MS Excel, strong communication, critical thinking, and collaboration skills.

Join PerkSpot as a QA Analyst to enforce QA standards, develop and test features, execute manual and automated tests, prioritize product issues, and contribute to enhancing the platform. Requires 1-3+ years of QA experience, Bachelor's in Computer Science or equivalent, proficiency in SQL testing, familiarity with Agile methods, and experience in mobile and API testing.

Lead a team of engineers, technologists, and leaders. Responsible for technology development, mentoring, and coaching. Manage SLAs, improve Content Management System, and work on quality control policies. Experience with Microsoft Technologies, communication skills, and interest in machine learning and AI.

The Salesforce Solutions Architect will lead the design and implementation of Salesforce solutions, including customizations, integrations, and data migrations to meet business requirements. Responsibilities include configuration, customization, collaboration with stakeholders, user support, training sessions, data management, process analysis, security controls, and documentation maintenance.

Advocate for member experience by optimizing offer content, collaborating with teams, and ensuring quality content delivery. Handle brand updates, liaise with merchants, and identify process improvements. Join calls with merchants, utilize content and project management systems.