Account Manager

| Chicago
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Job Description | Account Manager

 

Chicago’s most exciting startup, Shiftgig, is seeking a high-energy, out-going, fun, and self-motivated staffing Account Manager.  Shiftgig is an on-demand staffing solution for clients ranging from hospitality to light industrial who value our technology and ease-of-use. Located in Chicago’s River North, our account managers are responsible for growing accounts in the service and hospitality industry.

Responsibilities:

§  Manage and grow a book of business within our core verticals

§  Prospect new opportunities within existing client accounts to increase market share and maximize account revenue

§  Work hand-in-hand with Community and Recruitment teams to ensure proper service delivery and fulfillment

§  Identify and execute client communication strategy to best service the account and grow relationship with client

§  Effectively communicate client expectations to internal colleagues to source and place candidates in appropriate irregular temp or regular temp opportunities

§  Accountable for account revenue growth goals and activity metrics

§  Work closely with clients and Bullpen management team to proactively identify forecasted supply and demand of existing clients

§  Heavy client interaction, including cold-calling, client meetings, and event visits

 

Preferred Skills and Experience:

§  Proven experience (2+ years) in B2B account management or sales

§  Agency contract/temp staffing experience preferred  

§  Significant experience in sales with an emphasis in value based selling

§  Strong knowledge of hospitality market and exceptional account management skills

§  Excellent communicator, particularly in writing and online venues

§  Entrepreneurial spirit, including the willingness to roll up your sleeves

§  Advanced Salesforce CRM knowledge

§  Bachelor’s Degree or equivalent experience

§  Must be a team player

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Location

Our office location offers quick access to local transportation, tons of dining and shopping options, and is just blocks away from Fulton Market.

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