Accounts Receivable Analyst

| Chicago
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Job Description
 

Cars.com is a leading online destination that offers information from experts and consumers to help car shoppers and owners buy, sell and service their vehicles. With more than 30 million monthly visits to its web properties, Cars.com offers millions of new and used vehicle listings, reviews, unbiased editorial content, and a wide range of shopping tools. Despite being a nearly 20-year-old company, Cars.com has maintained its startup culture as a fun, fast-paced environment with highly-engaged employees who are committed to constant innovation. Cars.com’s growing workforce also enjoys a good work/life balance, career stability, strong resources, growth and career development opportunities, health and wellness programs, an attractive compensation and benefits package, work from home options, flex hours and more. Cars.com has been—and will continue to be—a great place to work. 

 

The Account Receivables Analyst is the central figure of responsibility in the successful management of Account Receivables balances.  The primary responsibility of the AR Analyst is to establish and maintain communication lines with various customer departments that may impact the payment status of customers, thus impacting Accounts Receivable. The ideal AR Analyst will proactively identify and quantify credit risk issues and create solutions for the resolution of these items. The position requires excellent communication and negotiating skills, strong analytical skills, and advanced organizational and presentation abilities.

 

The ideal candidate will be able to:

  • Review and analyze 250+ Management Companies AR balances by making collection inquiries and efforts via phone and/or phone.
  • Proactively research any billing discrepancies causing the collection issue and make necessary corrections, including, processing cancellation requests, issuing credits, applying misapplied payments and writing off debt when necessary.
  • Communicate to customer in a professional manner.
  • Work closely with Sales to escalate and communicate the collection issues and communicate the resolution to Sales.
  • Thoroughly document all contacts on each account. 
  • Meeting monthly collection targets on assigned accounts. 
  • Prepare credits and/or billing corrections per established company guidelines.
 
 
Required Skills
 
  • Excellent verbal and written communication skills
  • General knowledge of accounts receivable
  • Knowledge of internet and email
  • Ability to learn various systems used to document collection efforts (MAX, salesforce, Psoft)
  • Ability to meet monthly AR goals as provided by Management
  • Ability to analyze AR account trends and proactively resolve any collection issues
  • Knowledge of Microsoft Office, specifically Excel, Outlook and Word program
  • Knowledge of Peoplesoft preferred
  •  

Required Experience
  • Bachelors Degree required
  • Previous collection experience preferred
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Location

300 S Riverside Plaza, Chicago, IL 60606

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