Analytics Manager
Job Description
closerlook is looking for an analytics professional with strong quantitative abilities, effective communication skills and an understanding of cross-channel marketing to join our new, rapidly expanding Analytics practice. We work in closer partnership with agency competencies (e.g. strategy, creative, account management) and with our pharmaceutical clients to measure cross-channel marketing effectiveness and fuel data-driven strategic and creative optimization. Our deliverables include:
•Cross-Channel Marketing Effectiveness & ROI
•CRM & Sales Audience Targeting
•Creative Optimization
•Cross-Channel Marketing Strategy
•Measurement and Reporting
•Modeling and Segmentation
•Analytic Software Solutions
Responsibilities
•Partner with closerlook strategy and creative to drive continuous optimization of client marketing effectiveness and agency innovation
•Lead the planning, development of and delivery of in-depth analysis of cross-channel marketing performance to closerlook, agency partner and client key stakeholder
•Manage all aspects of offline and online monthly performance reporting including analysis, insight development and stakeholder presentations across a portfolio of client brands
•Develop and foster adoption of measurement strategies and new analytic approaches aligned with client goals, marketing strategy and creative messaging
•Recommend and execute ad hoc analyzes and designed experiments that enhance client marketing intelligence
•Develop and foster client relationships that generate business value
•Develop and foster agency partnerships that fuel client value
Job Requirements
•Strong problem-solving and investigative skills
•Innovative, entrepreneurial thinker who can both develop and implement new analytic capabilities
•Experience supporting CRM, digital and/or social media multi-channel marketing strategy and tactics
•A minimum of 5 to 7 years’ experience in analytics, data-science, data-driven strategy, quantitative research, and/or management consulting work
•Bachelor’s Degree in an analytic-focused field (e.g. engineering, math, statistics, economics, finance, social sciences). An advanced degree is a plus.
•Experience using data exploration and visualization tools (e.g. Tableau, Cognos, SPSS, Excel)
•Experience using web, digital media and social analytic tools (e.g. Google Analytics, Adobe Analytics, WebTrends, Google Adwords, DoubleClick, Facebook Insights, YouTube Analytics)
•Experience with CRM and database marketing techniques, tools, and processes is a plus
•Experience with analytic programming languages is a plus (e.g. R, Python, SAS, SQL)
•Agency and Client Management experience is a plus