What We Do:

Uptake is a Chicago-based predictive analytics SaaS platform provider that empowers major industry leaders to optimize performance, reduce asset failures and enhance safety. At Uptake, we combine our strengths—machine learning, analytics, data visualization and software development—with the expertise of our industrial partners. The result is enormous savings in development time and resources for Uptake’s partners and a proven industrial grade software platform that delivers value to partners and their end customers.

What You’ll Do:

As an Application Administrator, you will play a critical role in managing our business intelligence tools used for internal reporting. As a member of the Enterprise Analytics team, alongside our BI Specialists, you will ensure that Uptake is using it’s BI tools efficiently while maintaining organization, security, and internal standards and values. In this role, you will be responsible for data configuration, account creation and maintenance, security and internal data governance. You will serve as a BI tool expert working closely with Enterprise Analytics and BI Specialists. 

Responsibilities:

• Establish and maintain accounts and access controls to all BI software applications (currently Domo)
• Work closely with BI Specialists to establish data warehouse best practices, naming conventions, and table structures
• Address complex internal software challenges that emerge from rapid growth
• Aid in providing user, legal and security visibility across all business users to the senior leadership team
• Monitor software health (users, data sources, etc.) and develop new metrics/monitoring dashboards as needed
• Manage and troubleshoot issues, working with our BI Specialists and external consultants/support teams.
• Collaborate with internal teams to understand their data needs and assist in data connection to our BI Warehouse
• Work with Enterprise Analytics teams to document process and procedures

Qualifications:

• Bachelor’s degree or 1-2 years of relevant experience
• Demonstrated application support experience, including but not limited to user management, data governance, process documentation and creation, and change management.
• Familiarity with Business Intelligence software (Tableau, Looker, Domo, etc)
• Knowledge of SQL (MySQL, Redshift, Postgres)
• Knowledge of JSON and API programming preferred, but not required
• Ability and curiosity to learn new technologies quickly
• Attention to detail and exceptional organizational skills
• High energy, positive team player that works well with others across functions
• Self-motivator who can work independently when needed.