Associate Account Manager
Overview
kCura is a global company with team members who are driven by our customers to build exceptional software for them to use every day. Our product, called Relativity, handles large volumes of data and helps corporations, law firms, and government agencies solve their own unique data problems.
The way we work together is centered on our core values of collaborating, communicating, pushing to exceed expectations (even our own), being humble, and having fun while we do it. We enjoy ourselves, give back, and work (and play) hard together. If this sounds like the place for you, check out the details of this position below.
The Associate Account Manager will focus primarily on assisting the kCura Enterprise Sales team in a variety of areas all contributing to the growth and support of Relativity Enterprise clients. An Associate Account Manager will work directly with and for the Director, Enterprise Sales.
Responsibilities
• Collaborate with the Enterprise Sales team to devise sales support strategy for enterprise clients
• Prepare post presentation follow up materials
• Respond to client questions/requests
• Become a Relativity expert, and learn to clearly communicate solutions to current and/or prospective clients from within the application
• Learn, master and improve upon, the Relativity demo
• Prepare enterprise agreements for Enterprise Account Managers
• Assist in the answering of RFPs
• Develop sales, marketing, and project management tools to assist the channel in the marketplace
• Participate with Account Managers on client calls
• Potentially travel with Account Managers to visit and participate with Enterprise clients
Qualifications
Minimum Qualifications:
• Bachelor's Degree
• 1-2 years of experience within a sales or customer-service role
Preferred Qualifications:
• Excellent written and verbal communication skills
• Strong presentation skills
• Ability to handle multiple tasks at any given time and prioritize accordingly
• Technical background a plus
• Ability to work in a fast paced environment with a minimal amount of supervision
• A plan/methodology for building strong customer relationships
About Us
Our software has more than 130,000 active users in more than 40 countries from organizations including the U.S. Department of Justice and more than 190 of the Am Law 200. We have grown significantly over the last several years and continue striving to build software that helps solve our customers’ toughest e-discovery and unstructured data challenges.
If you’re ready to grow with us, we’d love to hear from you.