The Associate Media Manager (AMM) is responsible for supporting client accounts towards stated client and company objectives. Reporting to Media Director, the AMM provides assistance to internal client service teams, and at the direction of Media Manager/director, initiates and coordinates projects working with other internal departments.

Role Objectives:

Client Service & Program Support

• Provides daily account service to assigned client accounts, including interaction via phone, emails, and direct contact
• Conducts one-on-one updates with Media Manager
• Participates in weekly / monthly client calls
• Submits and manages requests for copy and reporting via Shared Services organization
• Assists with competitive reviews
• Assists with program tests
• Implements best practices in account and program management
• Assist with ad copywriting with partners and clients for search campaigns
• Keyword and website research using online tools
• Manage reporting process and tracking of search campaigns
• Assist with budget management
• Begin understanding basic online media planning techniques and practices
• Possess a basic understanding of clients and partner agencies functions
• Accomplish multiple tasks in a timely manner and with accuracy
• Provide assistance willingly as needed to other account staff on the team
• Is eager to volunteer in other areas when needed
• Develop skills as an expert in specific areas
• Prove understanding of larger landscape of a large advertiser and how small tasks affect the big picture
• Reverse mentoring with another colleague of a different channel expertise

Analytics & Reporting

• Supports assigned accounts in pulling data and creating reports and presentations
• Tracks work assignments daily
• Manages and updates client task reports
• Tracks and reports client budgets
• Performs AdHoc analysis and reporting

Minimum Qualifications:

• Bachelor’s degree, concentration in business, marketing, or advertising preferred
• 1-2 years of work experience in online advertising, direct marketing, or e-commerce
• For Paid search account management and/or DART / Doubleclick / Marin
• For other digital disciplines FB / Twitter / DSP / Affiliate platforms experience required
• Strong analytical and implementation skills
• High competency level in MS Office products including Excel and PowerPoint
• Digital experience preferred
• Able to work as directed and balance multiple tasks

About Performics:

Are you ready to re-invent digital marketing?  At Performics, we’re accelerating the great missions of our clients—brands like Allstate, Toyota, Verizon, American Express and Kohl’s—in the ever-evolving world of search engine marketing, display media, social media and affiliate marketing. 

If you’re ready to move at the speed of Google, Facebook, and Twitter, have an entrepreneurial spirit, and get excited about finding smarter ways to do things, we’d love to meet you.  We’ll give you the tools, support, and freedom to lead, innovate and grow.  In fact, Advertising Age, Crain's and Tribune have named Performics a "Best Place to Work," and Forrester Research dubbed us one of 2012's "Top Digital Agencies."  We hire exceptional people for our global headquarters in Chicago and U.S. locations in Atlanta, Los Angeles, New York, Seattle, and San Francisco.  Our international presence spans 31 markets (and growing) including regional hubs in London and Singapore.