Responsibilities include, but are not limited to:

• Assist with the creation of product functional specifications that clearly communicate detailed functionality and architecture. 
  
• Assist with the creation of wireframes that clearly convey product features and functionality to a web designer and contribute to the web/graphics design effort.
  
• Communicate product requirements to developers and assist with the management of the development process.
  
• Work closely with the Documentation team to define product functionality for bswift release documents and help documentation.
  
• Perform quality testing of the product prior to new product releases. 
  
• Troubleshoot product issues escalated from the Ongoing Products Team.
  
• Serve as a Subject Matter Expert within bswift for the assigned product areas.
  
• Liaise with other business groups including Client Services, Sales, Marketing and Software Development to define and communicate product requirements.
  

BACKGROUND/EXPERIENCE desired:

• At least 2 years of work experience in software product management or as an analyst 
  
• Critical, analytical thinker with proven ability to solve problems creatively and identify solutions to complex requests
  
• Ability to work within tight deadlines and juggle multiple priorities
  
• Excellent teamwork skills
  
• Familiarity with financial systems or processes (billing, payments) is a plus
  

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.