Associate Program Manager

| Hybrid
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FourKites, Inc. is a logistics technology startup providing next generation software platform for freight brokers and shippers to streamline their operations. Our connected devices platform is the most advanced in the industry and has been deployed by several freight brokerage houses in the country. We have Fortune 100 shippers and Transport Topics Top 25 Freight Brokers as our customers. We love what we do, and we love the impact we have already driven for the clients we work with. We believe in empowering our employees to be the absolute best they can be, and we aren’t afraid to have a little fun in the process. We’re funded by a great group of investors who care about our company and our team’s success.

As the Associate Program Manager, you’ll manage multiple projects and drive the launch of new products and services to the market.  In this role you’re responsible for the successful execution of projects within the defined time, budget, scope and quality boundaries. You’ll serve as the key coordinator and communicator for all departments associated with the successful delivery to our customers.  You’ll lead projects from concept to completion, driving the planning, monitoring progress and reporting on execution.

This high-visibility role straddles marketing and product management, and will report to the Chief Product Officer.  We are looking for a smart, high-energy, highly analytical individual with strong communication skills.  You must be capable of juggling multiple projects, comfortable with leading cross-functional meetings, and want to be part of a hyper-growth startup.  Former or current strategy consulting business analysts and project/program managers are highly encouraged to apply.    

  • Define project scope and lead successful execution
  • Create an end-to-end product launch plan including marketing deliverables, and drive delivery of products to customers that meet the needs of their end users
  • Work across internal demand generation, product marketing, and external advertising and PR agencies to create and execute on project plans
  • Conduct quantitative and qualitative research with guidance from Product Marketing and Product Management
  • Manage scope, schedules, and resources and report on status to ensure project teams operate on time and within budget
  • Manage and resolve conflict and escalate as appropriate
  • Implement accountability measures across teams

 Requirements:

  • Bachelor’s degree in economics or any quantitative discipline preferred
  • 2+ years of program management experience in product development or marketing management lifecycle with an emphasis on Product Development and Go-To-Market marketing, launch management, cross-functional and executive-level communication
  • Proven track record in project management, driving multiple projects in cross-functional, global and customer-centric organizations
  • Capability for planning, scheduling and monitoring allocated resources and costs and identify gaps
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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