Business Analyst

| Chicago
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 Be the first of your friends to declare, “I love where I work!” and actually mean it.  Laugh hard and work hard with some of the best and brightest in the tech industry.  
GrubHub Inc. is the nation's leading online and mobile food-ordering company dedicated to connecting hungry diners with local takeout restaurants. The GrubHub Inc. portfolio of brands includes GrubHub, Seamless, MenuPages and Allmenus. The company's online and mobile ordering platforms allow diners to order directly from thousands of takeout restaurants across the country and London, and every order is supported by the company's 24/7 customer service. GrubHub Inc. has offices in Chicago, New York City and London. 

With a career at GrubHub Inc., you can order your cake and eat it, too!

GrubHub Inc.'s Business Analyst communicate between technology and the rest of the business to ensure that technology initiatives are properly requested, understood, prioritized, specified, and delivered on time with a high level of quality and usability.  Part of the job is to make sure that technology offers the business teams the attention they need as we explode with growth, and another part of the job is to take massive business initiatives and find a way to parse them into more manageable iterations so we can git’er done.  We’re a fast paced bunch, so lots of the typical Business Analyst stuff doesn’t always apply – luckily we’re all really friendly so we always figure it out.
 
Main Job Tasks and Responsibilities
  • Be able to see a project through from start to finish.  Kick it off, write out some user stories, track and communicate the progress, and make sure it gets delivered on time and as requested.
  • Understand the business priorities, and use those as a guideline for prioritizing your own work.
  • Develop deep knowledge of cross-department dependencies so that software built meets the needs of all and doesn't cripple another.
  • You’ll also need to translate a decent amount.  You have to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them.  Then turn around and do it the other way.
  • Learn from and contribute to arguably the greatest tech team of all time.  We're organized in small agile teams and you'll be the Business Analyst for that team of Engineers and a Quality Assurance person.
  • Be flexible.  This is not a place to set arbitrary deadlines and enforce them to the detriment of your team’s sleeping patterns.
  • Be realistic.  GrubHub Inc. is a silly friendly place, but there’s lots of work to get done, and it’s your job to find the balance.  Be nice.  Be firm.  Be everything.
 
Key Competencies
  • 4-5 years of real experience with business analysis
  • Agile experience required, 1 week deployments experience with large teams a plus.
  • Bachelor's degree required, a computer related discipline preferred.  Deep related experience may take the place of a degree.
  • SQL Skills required, from time to time you’ll need to be able to dig into the data behind the products
  • Mad communication skillz - verbal and written
  • Must be able to demonstrate strong problem analysis and problem-solving skills
  • Attention to detail and accuracy, need we say more?
  • Experience with Jira / Greenhopper a plus
  • Adaptability
  • Something (preferably many things) to bring to the table
 
*GrubHub Inc. is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

111 W. Washington St., Chicago, IL 60602

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and happy hours!

Social Impact. At Grubhub we believe in giving back. In 2021, the Grubhub Community Fund gave more than $25 million to over 23 charitable organizations.. Employees are also given paid time off each year to support the causes that are important to them.

Half Day Fridays! Grubhub has newly instituted half day Fridays where all employees are encouraged to end their Friday's at 1:00pm local time to get a head start to the weekend! Depending on certain business needs, some teams may implement a different schedule for this time off, but everyone gets to enjoy the perk!

Culture
Volunteer in local community
Partners with nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Certain roles within Grubhub are eligible to receive company equity.
Performance bonus
Certain roles within Grubhub are eligible for bonuses.
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Continuing education available during work hours
Online course subscriptions available

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