Business Analyst
With a career at GrubHub Inc., you can order your cake and eat it, too!
GrubHub Inc.'s Business Analyst communicate between technology and the rest of the business to ensure that technology initiatives are properly requested, understood, prioritized, specified, and delivered on time with a high level of quality and usability. Part of the job is to make sure that technology offers the business teams the attention they need as we explode with growth, and another part of the job is to take massive business initiatives and find a way to parse them into more manageable iterations so we can git’er done. We’re a fast paced bunch, so lots of the typical Business Analyst stuff doesn’t always apply – luckily we’re all really friendly so we always figure it out.
Main Job Tasks and Responsibilities
- Be able to see a project through from start to finish. Kick it off, write out some user stories, track and communicate the progress, and make sure it gets delivered on time and as requested.
- Understand the business priorities, and use those as a guideline for prioritizing your own work.
- Develop deep knowledge of cross-department dependencies so that software built meets the needs of all and doesn't cripple another.
- You’ll also need to translate a decent amount. You have to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way.
- Learn from and contribute to arguably the greatest tech team of all time. We're organized in small agile teams and you'll be the Business Analyst for that team of Engineers and a Quality Assurance person.
- Be flexible. This is not a place to set arbitrary deadlines and enforce them to the detriment of your team’s sleeping patterns.
- Be realistic. GrubHub Inc. is a silly friendly place, but there’s lots of work to get done, and it’s your job to find the balance. Be nice. Be firm. Be everything.
Key Competencies
- 4-5 years of real experience with business analysis
- Agile experience required, 1 week deployments experience with large teams a plus.
- Bachelor's degree required, a computer related discipline preferred. Deep related experience may take the place of a degree.
- SQL Skills required, from time to time you’ll need to be able to dig into the data behind the products
- Mad communication skillz - verbal and written
- Must be able to demonstrate strong problem analysis and problem-solving skills
- Attention to detail and accuracy, need we say more?
- Experience with Jira / Greenhopper a plus
- Adaptability
- Something (preferably many things) to bring to the table
*GrubHub Inc. is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer.