Business Development Manager
bswift is currently seeking an experienced Business Development Manager (Reseller) to join our Channel Partners Team. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswifts state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who enroll in benefits with bswift.
The bswift platform offers states and private entities a flexible, robust, web-based solution specializing in shopping, enrollment and eligibility, billing, reporting and interfacing with carriers.
Responsibilities
- The Business Development Manager (BDM) will manage the strategic C-level executive and sales relationships and cultivate growth opportunities for Channel Partners. In addition, the BDM coordinates with clients to ensure sales goals and objectives are accomplished on time. Responsibilities include, but are not limited to:
- Developing and maintaining strong C-level strategic relationships with Channel Partners
- Driving Channel Partner business development and growth through sales strategy and enablement (such as site demonstrations, finalist meeting support, sales force training, etc.)
- Negotiating the renewal of Channel Partner contracts, statements of work and additional services
- Developing a sales development plan for each client to achieve revenue growth targets, including, but not limited to coordination of channel partners sales pipeline
- Providing expertise in renewals. Collaborating with account management and underwriting for renewals on assigned book of business
- Identifying various ways to partner with the client by drawing from entire spectrum of product line. Gaining an understanding of client's needs and recommending appropriate solutions from bswift's product array of enrollment technology and service capabilities
- Providing effective software demonstrations and presentations to customers
- Consistently evaluating client needs and driving initiatives to support growth and efficiencies and providing clients with bswift best practices and tools for ongoing success
- Maintaining regular meeting schedules with clients and driving quarterly/stewardship meetings to track, discuss and ensure client short- and long-term sales initiatives are being addressed
- Promoting new product and service offerings; amending contracts/pricing when applicable
- Showing nimbleness and flexibility in responding to shifting priorities and timelines
- Proactively identifying ways to improve client satisfaction and sales growth
- Consistently reflect bswift core values of higher standards, greater accountability, and more fun to clients, co-workers and partners
- Be aware of and well-versed in industry discussions and proactively bring industry best practices for consideration
- Assist or lead sales training and marketing activities as needed
- Build client participation in bswifts annual Idea Exchange panels and discussions
- 25% travel will be necessary
- Other duties as assigned
NOTE: NIGHT AND WEEKEND WORK MAY BE NECESSARY
EDUCATION
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
Qualifications:
- Current or previous healthcare exchange/marketplace experience
- Must possess 5+ years of health care SaaS and/or Employee Benefits Broker work experience
- Must possess 10+ years of client-facing, account management/client services experience with large market clients
- Must possess a minimum of 2+ years of experience in a quota carrying sales role.
- Must have current or previous experience with benefits and open enrollment processes
- Experience working with Insurance brokers, Insurance Carriers, and/or Health Plans
- Experience in benefits administration system technology, payroll, HRIS or related software
- Excellent written/verbal communication skills, including the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond clearly and effectively to questions
- Ability to flexibly operate and make timely decisions in a sometimes ambiguous and always fast-paced atmosphere
- High level of productivity, responsibility, attendance, dependability, organization and accuracy/thoroughness
- Ability to take initiative, meeting challenges with resourcefulness and new/innovative approaches while maintaining a high level of quality
- Must possess a passion for teamwork, client service and fun
- Strong relationship management skills
- Proven negotiation skills
- Experience in dealing with clients at both a strategic and operational level
- Ability to think outside the box
- Minimum of a Bachelor's degree (B. A. or B. S.) from a four-year college or university; or equivalent combination of education and experience
ADDITIONAL INFORMATION
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.