W.W. Grainger, Inc., with 2015 sales of $10 billion, is North America's leading broad line supplier of maintenance, repair and operating products (MRO), with operations also in Europe, Asia and Latin America.

Business Systems Analyst - SAP/Vistex at Grainger

Business Systems
Analyst - SAP/Vistex


The Business
Systems Analyst (BSA) functions as a liaison working with stakeholders in order
to elicit, analyze, communicate, and validate requirements for changes to
business processes, policies and information systems.  The BSA understands business problems and
opportunities in the context of the requirements and recommends and implements
solutions that enable the organization to achieve its goals. 


  • Participates
    in scope definition and developing business requirements for the following
    business areas:

Sales Compensation,
Customer Rebates, Vendor Rebates,

  • Provides
    business systems analysis and process redesign expertise, interacting with
    business partners to clearly define and document business requirements

  • Ability to identify a desired future state that addresses a
    business problem


  • Able
    to present business needs as a story and visualize requirements


  • Participates
    in and/or drives the system configuration which meets security,
    architecture, and support requirements, all while satisfying business

  • Participates
    in system emergency or crisis situations to define/implement workaround
    processes, corrective action, communication, and system clean-up

  • Creates
    and maintains detail test cases within HP ALM environment. 

  • Participates
    and/or coordinates required testing/validation of system enhancements and
    fixes, executing the test cases including problem determination and

  • Coordinate
    with development team for resolution of defects or production issues


  1. Bachelor degree.

  2. 3 plus years’ experience with
    SAP or Vistex

  3. 3 years of analysis and business process experience.

  4. Ability to produce detailed,
    comprehensive documentation, such as requirements specs, design documents
    and process flows.

  5. Ability to work in a highly
    collaborative team consisting of both technical and business members.

  6. Must have a proactive,
    results oriented attitude, with a superb work ethic and the flexibility to
    work within an environment of constant change.

  7. Able to effectively
    facilitate meetings

  8. Pursues learning beyond
    scope of current assignments.

  9. Communications are
    grammatically correct, error-free, appropriately targeted, technically
    accurate and effective; actively listens, with ability to communicate to
    all levels of the organization.

  10. Able to present technical
    information to a non-technical audience.

  11. Ability to adapt to changing
    business processes, technologies, and environments.



“Grainger is
an Equal Opportunity / Affirmative Action employer. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, national origin, gender identity, sexual orientation,
disability, or protected veteran status.”

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Why work with us
Responsible for the 10th largest website in North America, the Grainger team knows how to transform innovation into success. We have an amazing digital team across many disciplines that include Product Management, User Experience, eMarketing, eMerchadandising and Engineering. Our goal is to deliver the best experience for our customers, so we require those who can be creative, collaborative and challenge current thinking. We foster a high-energy environment that allows people to bring their best to the role every day.
Our culture is open, inviting and rewarding. Think start up backed by the stability and knowledge of a 90-year strong company. It mirrors the way our customers go about their business. They are able to juggle multiple projects at once and find creative solutions to challenging problems. That’s what they do and that’s what we do to help make their lives easier. We celebrate the wins and work together to come up with the next big thing. It’s an awesome experience.

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