With more than 150,000 business software reviews and a growing number of service provider reviews, G2 Crowd is the world’s leading independent source of consumer-based software and service insights on the web. Our mission is to disrupt the traditional technology analysts by aggregating wisdom from real IT and business users along with social data signals.

The Buying Specialist will be responsible for receiving and appropriately addressing communication from buyers and users coming to our site. This person should be an excellent, eager communicator that is able to manage multiple communication channels and tasks.

Responsibilities:

• Professionally communicate with current and new users on G2 Crowd

• Provide prompt and courteous assistance to users

• Connect buyers to software companies that may be a solution to their current need

• Work with an outsourced team to ensure a good user experience at all hours

• Become a subject matter expert by researching industry trends and best practices, reading applicable publications and blogs, and speaking to users

• Multitasking between multiple communication channels

Some reasons we might like you:

• You have 1-2 years of customer service experience

• You have excellent verbal and written communication skills

• You are an excellent multitasker

• You have the ability to work in a fast paced, team environment

• You have good time management with strong organizational skills

• You enjoy helping others and are willing to listen

• Experience in a B2B sales environment is a plus

Some reasons you might like us:

• We create. You have an opportunity to make a direct impact and help our company grow.
• We care. We have a collaborative, progressive, fun company culture that you can be a part of.
• We pay. We provide a competitive salary, full benefits package, and stock options as well as free lunch every day!
• We play. We are a team of people that enjoy our work and value our happiness.G2 Crowd was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job and more than a career: a true calling. We pride ourselves on having an environment where people can enjoy coming to work every day, by supporting our employees in their professional and personal lives.
• Want to learn more? Check out 10 Reasons to Join The Crowd!https://www.g2crowd.com/blog/join-the-crowd-full-time/