As a Client Services Consultant Intern, you will work as part of a team focused on implementing Textura’s software solutions. You will deliver industry-leading customer service, support, and training to subcontractors, general contractors, architects, owners and developers. You will work alongside our Consultants to build relationships with our clients over the phone and in person. You will gain valuable industry experience and learn first-hand what it takes to successfully implement Textura’s full suite of construction collaboration solutions. We are looking for individuals that are interested in learning our solutions and growing their career at Textura!
Responsibilities:

• Assist the Consultant team with the implementation of the Textura solutions for both new and existing clients.

•  Respond to support calls and emails, and work with customers to fully understand, troubleshoot, and resolve their issues.

• Lead web-based and on-site training for both new and current Textura users.

• Learn the capabilities of the Textura system and advise our customers on how to effectively use our solutions.

• Perform internal acceptance testing on new functionality and report your results to Textura’s IT team.

• Work with team members to identify, define, prioritize, and implement new system functionality

Experience/Education:

• Working towards a bachelor’s degree in business administration (or related)

• Entry-level experience (1-2 years) in customer service, sales, accounting, finance, or technology

• Professional interest in software implementation/consulting

• Exceptional interpersonal relationship and communication skills

• Ability to solve complex problems under pressure

• Interest in developing or re-engineering business processes

• High level of comfort with computers and technology

• A passion for great performance

• Minimum GPA of 3.0 preferred

About Textura:
Founded in 2004, Textura is the leading provider of cloud-based collaboration solutions for the construction industry. Our clients, who include many of the Top 100 ENR General Contractors, use our SaaS solutions to improve productivity, mitigate risks and enhance communication.
Headquartered in Deerfield, IL, we are proud to be recognized as one of the Top 100 Digital Companies in Chicago and to be highlighted by Crain’s Chicago Business as one of Chicago’s fastest-growing companies and top job creators in 2014. Textura is dedicated to hiring people who share our passion for developing cutting-edge technology and providing exceptional client experiences. Our team thrives in a fast-paced, dynamic environment, and we foster a culture that values authenticity, creativity and intellectual curiosity. We are eager to connect with like-minded individuals who are excited about contributing to Textura’s continued success.