Copywriter

| Chicago | Hybrid
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Sprout Social is looking for a motivated, creative, strategic copywriter with experience writing outstanding marketing content for web, social, digital, sales collateral, etc. We’re looking for writers who moonlight as brand strategists and are especially effective at understanding the needs of a diverse range of audiences and creating content that is useful, interesting, effective and representative of who we are as a company.

The Sprout Social platform is used by more than 17,000 brands around the world. Companies like Zendesk, Trello, Google, SoulCycle and Evernote rely on Sprout to create stronger relationships with their customers through social media. We believe in the power of social engagement to create lasting brand loyalty between our customers and their customers, and the Content Strategist/Copywriter will be at the forefront of telling our story.

Key Responsibilities


  • Combine creative storytelling skills with the Sprout’s unique voice to create and execute brand content that resonates, engages and elicits emotion from defined target audience groups

  • Generate copy for a wide variety of marketing programs and deliverables, to include collateral, digital, social and brand marketing initiatives

  • Share ideas and collaborating effectively across teams

  • Think strategically about the role of each piece of content in the marketing mix and craft effective stories for a wide range of audiences and product use cases

  • Build effective content strategies that translate consumer insights into meaningful, on-brand creative content solutions

  • Partner with colleagues in other marketing functions to develop focused content that drives business impact in multiple channels

  • Partner with Sprout’s in-house design team to find integrated visual/copy solutions, from full brand campaign concepts to individual pieces of collateral

Requirements


  • Bachelor’s degree in Marketing, English, Journalism, Communications, Creative Writing or Advertising OR 5+ years of experience with copywriting and content creation in advertising, or digital marketing

  • A creative work portfolio showcasing a love and powerful command of the English language, writing, editing and proofreading skills

  • Ability to deliver exceptional copy/content at high volumes under tight timelines

  • Ability to translate the behavior and motivation of audience segments into appropriate content and messaging

  • Experience with social media strategy and content development for a business or publisher

  • Agency experience strongly preferred

About Sprout Social

Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:


  • Insurance and benefit options that are built for both individuals and families, including generous company contributions

  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships

  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best

  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop

  • Solid programs in some of the staples: transportation, disability and life insurance

  • Wellness initiatives to ensure both health and financial well-being of our team

  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine

  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members

 


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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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