Creative Director, In-House Agency Creative Services

About the Company

Trunk Club (trunkclub.com) was started to solve a simple problem – shopping for clothes in stores or online just doesn’t work for most people. It’s overwhelming, inconvenient, and takes way too much time. With Trunk Club, men and women discover awesome clothes that are perfect for them without ever having to go shopping. We combine top brands, expert service, and unparalleled convenience to deliver a highly personalized experience that helps people look their best and saves them time.

We start by scouring the planet for the very best in men’s and women’s apparel, curating an ever-evolving assortment of pieces from our favorite designers. With the best inventory anywhere as our point of departure, an expert on our team hand-selects a trunk of items based on each customer’s needs and tastes. They keep what they love and send the rest right back to us. In addition to this, we offer a custom clothing program in which clients can create outfits from scratch. Since the garments are custom-made to members’ specifications, you can design exactly what you want, as opposed to settling for something you almost love.

Our team is based in Chicago, Washington, DC, Dallas, Los Angeles, New York, Charleston, & Boston. We have grown from four to over 1,100 since starting out in December 2009. We're actively looking to find amazing people to join our team. Are you interested?

ABOUT THE ROLE
Trunk Club is reinventing its Creative Services team to operate as an in-house agency and we’re looking for a passionate Creative Director to lead all brand story telling through compelling creative strategies, graphic design and messaging. The creative function is responsible for bringing big ideas & concepts to life in a collaborative, engaged team environment. Our audiences span from internal to external, consumers to corporate partners, industry influencers to media and our work is as diverse as the audiences we serve.

The Creative Director is responsible for leading the graphic design & copywriting functions building “Centers of Excellence” across a team of multi-faceted graphic designers and copywriters to produce visually rich, engaging materials. To be successful in this role, the Creative Director will bring deep experience in strategy and design (digital & traditional), as well as inherent leadership skills to build a robust team culture that delivers on the goals & objectives of projects while inspiring, motivating and directing the team to produce their best work.

What you’d work on:

• Day-to-day management of a team of designers & copywriters with varying skill sets and experience to complete projects assigned to Trunk Club’s in-house creative services function
• Continuous evaluation of team members’ performance to recommend appropriate development plans & training opportunities, regularly examine resource allocation and staffing needs & recruit and train new team members
• Work cross functionally to lead discovery and brainstorming sessions with clients, developing creative strategies & solutions that accomplish goals/objectives
• Evolve Trunk Club’s brand standards to align with positioning of the brand and uphold these standards in all design deliverables
• Present creative strategies and concepts to various stakeholders, presenting compelling solutions & rationale to gain buy-in from key stakeholders
• End-to-end oversight of various creative/graphic design projects that are assigned to Creative Services team to include collaborating with internal stakeholders, ensuring that projects are delivered within assigned scope, timeframes and budget
• Develop creative briefs, storyboards and/or other project documentation that provides clear direction to ensure project deliverables meet and exceed client’s expectations
• Provide creative direction to various external resources such as overflow agencies; partner with Production Manager to ensure photographers, video production & other multimedia elements come to life

What your background might look like:

• 15+ years of digital & traditional design experience within an in-house corporate or agency environment
• 5+ years of experience leading & managing a team of varying skill sets
• Creative vision with ability to articulate and direct creative development to in-house team and/or external agencies
• Previous experience developing and enforcing workflow processes
• Excellent work ethic & a positive, can-do attitude to succeed
• Strong communication & relationship building skills; ability to interface across varying levels in the organization
• Ability to thrive under pressure in a busy, fast-paced environment
• Expertise with Adobe Creative Suite (InDesign, Illustrator, Photoshop, Dreamweaver) HTML5/CSS3 is a plus
• Expert in print production process, including prepress & prepare files for print and building final files for output
• Ability to travel as necessary for meetings, conferences, and/or other required event attendance
• Bachelor’s Degree in Visual Communications or a related field