Spread the ParkWhiz love and WOW users with great support!

Founded in 2006, Chicago based ParkWhiz has rapidly emerged from a "start-up" to the industry leading online marketplace for parking bookings nationwide. Blow-your-socks-off customer support is at our core.

By joining our rapidly growing organization, you’ll be responsible for ensuring the best possible experience for customers across our national network. This is an outstanding opportunity for a smart, sociable, self-motivated person who is passionate about user experience.

What You'll Be Doing:

• Bringing a laser-like focus to customer support via telephone
• Delicately balancing swift customer resolutions with warm, pleasant support
• Mastering company policies and showing ability to think quickly when the pressure is on!

What You Bring to the Table:

• Friendly and personable disposition - you have a friendly, warm voice - even when times get tough!
• Excellent verbal communication skills
• Unflappable: no problem or amount of calls phases you or your quality of work.
• Keen discernment - think Sherlock meets a Supreme Court Judge
• Tech savvy. You can simultaneously manage multiple systems, screens, and tasks
• Self motivated. You understand the impact of a highly-satisfied, excited crew of users; you are slightly obsessive-compulsive about grinding away at issues
• Strong competency in Google Apps Suite
• Ability to work evenings with non-traditional weekend
• This is a full-time, onsite position (Saturday - Wednesday, 2 PM - 11 PM)

Our Culture: The ParkWhiz Team consists of smart, innovative thinkers with a variety of backgrounds and talents. We come into the office every day to create products and experiences people love and to have fun while we do it. We have a firm, non-negotiable no jerk policy. We accept you for who you are and consider everyone on an equal opportunity basis without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.