What you’ll do:

• Assist Specialists with a variety of backgrounds, needs, and levels of technological proficiency across multiple channels of communication—phone, chat, and email
• Investigate and resolve payroll, tech, service delivery, and policy issues by understanding and navigating a complex and changing landscape of technology platforms
• Handle sensitive employment information with care and compliance
• Help improve develop and improve scalable processes in order to advance Shiftgig’s mission to connect millions of workers with millions of shifts
• Be an advocate for and champion of Shiftgig Specialists

Shiftgig Offers:

• The opportunity to make an impact in a high-growth environment
• Casual dress
• A great West Loop penthouse office with plenty of room to collaborate with an innovative team
• Pre-tax transit benefits

Hours:

• Our team offers support to our Specialists 7 days per week, from 6AM to 6PM, Monday through Friday and 8AM to 6PM on Saturdays and Sundays
• Available shifts are: 8AM - 12PM, 5 days per week including Saturday and Sunday OR 1PM - 6PM, 4 days per week including Saturday and Sunday

• Self-motivated – You get a kick out of doing great work
• Resilient – When the going gets tough, you kinda like it
• Curious – You are a natural investigator. You love getting to the root of the problem and developing smart, effective solutions
• Empathetic – You listen well and are emotionally intelligent. You communicate with understanding and grace
• A Master Communicator – You believe in the power of language. Your writing chops are solid and you’re a reasonably quick typist. You’re comfortable talking but understand that listening is where the real work is done

Shiftgig is the smartest and easiest way for the hourly workforce and businesses to connect.  We’re an on-demand, mobile marketplace working with the biggest brands in the food service, hospitality, retail and warehouse industries. Our workers, which we call Specialists, use our mobile app to claim shifts and choose when, where and for who they want to work. Our Clients streamline their business by managing their temporary labor directly from the Shiftgig app.  In addition, we pre-qualify all of our Specialists, including a background check and skills assessment.

Our mission is to connection millions of people with millions of shifts!

TO APPLY:

Please send your resume and answers to the below questions to [email protected]: