Retain clients as Payline customers by providing efficient and accurate resolutions to issues with their credit card processing needs through email while also continually learning about the merchant processing industry.

·       Responds to general support requests made by email by either an outside agent or a merchant within company stated SLA and professional manner as taught though Support Rep Manual

·       Aid Level II reps in researching issues that require more in-depth and lengthy examinations

·       Continues to learn about merchant processing and apply that knowledge to the overall success of the Customer Support Team

Payline Perks:

• Not your typical work-place environment
• Enjoy free snacks, free weekly breakfast, free gym membership, monthly "End of the Month" parties
• 3 extra PTO days per year to be used for serving at charitable events.
• Work hard, play hard and give back
• Participate in coordinated charity events at your choosing
• Included Health, Dental, and Vision Package.
• Great PTO and Holiday time-off

Learn more about us at: https://paylinedata.com/