Customer Support Specialist
- College degree with at least two years work experience
A background in technology, especially mobile tech
Able to troubleshoot complex technical issues
Disciplined and driven mindset that runs toward responsibility
Ideal candidates also fit the following profile:
Experience working at a software company
Experience with customer support over email, phone or chat
Analytical skills to help us track customer success metrics
Startups have a reputation for being fun places to work with lots of cool perks, but what really excites us at Branchfire is the impact we have on the world around us. That said, we do offer great benefits:
Health, dental, and vision insurance
Flexible vacation policy
Office gym membership at no cost
A shiny new laptop and iPad
We anticipate a lot of growth over the next year. For the right person, this can be an exciting role on the front lines of a software company that's tackling big problems. There's always work that needs to get done, including plenty of chances to spread your wings and learn new skills. If this sounds like your kind of opportunity, and you fit the profile above, we want to hear from you today.
Please include a resume and cover letter with your application.