HumanCentric was founded in 2015 and is a profitable, high-growth company. Our product line is currently focused on mounting solutions for technology hardware (such as computer monitors and mini-computers), and we plan to expand our business to other product categories over the next two years. We ship thousands of orders per month to customers around the world.

To be a great fit for this job, you must have:

• The ability to work both quickly and methodically. You create tremendous amounts of accurate, finished work much faster than other people you work with.
• Experience with eCommerce operations for a physical product business or top-tier consulting experience with an operations focus.
• Excellent written and verbal communication skills.
• The desire to work hands-on with a small team to grow a young company.
• Extremely good organizational skills and careful attention to detail.
• A strong bias toward execution. You love working independently and thrive when given freedom and flexibility.
• A data-driven way of thinking and strong fluency in Excel. We do a lot of analysis and data management, so this is an extremely critical skill to have.
• A high level of comfort with technology. We use tech a lot to do things faster, easier, and better; you don’t need to write code, but it would be good know what an API is.

Your responsibilities will include:

• Management of an Operations Associate, and - over time - building out our operations team.
• Ensuring optimal inventory performance through careful analysis and planning.
• Growing our fulfillment capabilities by selecting and setting up a 3PL warehouse relationship.
• Selection and management of all operations technology, including a likely upcoming ERP implementation and the new release of our website
• Overseeing our operational reporting.
• Import and export oversight and coordination.
• Oversight of the fulfillment process and coordination with our fulfillment partners.
• Operational setup and integration with new eCommerce marketplaces or sales channels.

Had you been with us last month, you would have....

• Worked with our US and China-based manufacturing partners to coordinate purchasing, manufacturing, and import logistics
• Worked with software development partners to create custom software that automates our business processes
• Interviewed and visited 3PLs to select the appropriate one to support our expanding business
• Worked with Amazon to solve a complex inventory issue in their warehouse
• Performed inventory analysis (lots of Excel number-crunching) and created a yearly manufacturing plan
• Assessed new software offerings (help desk management, inventory analytics, ERP, etc.) for possible use

Benefits:

• Health and dental plan
• Awesome, flexible paid vacation policy
• Beautiful, newly-renovated office