Director, International Operations

| Chicago
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What We Do:

Uptake's business is global, disruptive, differentiated and approaches the market in a new way. We help customers identify hidden value and create growth through business and technology innovation, while also enabling cost efficiencies that generate industry-leading business performance. Our team drives this success by connecting customers and partners to the value of the Internet of Things, business-centric architectures, and key technology transitions.

What You'll Do:

The Director of International Operations supports strategic expansion activities by launching Uptake’s brand into new International Markets. The position is an opportunity to develop and guide Uptake’s international growth strategy as the company seeks to open new channels of outreach to prospective partners. Once the international growth strategy has been developed, this role will also oversee the on-the-ground execution of that strategy. The Director of International Operations is responsible for strategic plans and for the successful completion of each international initiative.

Responsibilities

  • Accelerate Uptake’s growth by establishing a vision for Uptake’s international strategy and lead the development, execution and communication of Uptake’s international strategy.
  • Conduct and validate international market analysis, including coordinating in-country research as well as creating and delivering market entry action plans
  • International travel to assist in-country teams with on-the-ground research, and to lead US executive trips.
  • Oversee the launch of the international growth strategy in select markets, including office formation, recruitment of key personnel and identification of high-priority business prospects.
  • Act as the primary liaison between new international markets and Uptake Headquarters; maintain strong communication throughout all projects and manage a training curriculum to develop operational competencies.
  • Execute seamless coordination and integration of corporate and field initiatives ensuring stakeholders work together to achieve key priorities and results.
  • Monitor performance of on-going international operations and enforce standard company policies and procedures.
  • Acts as a professional advisor to international offices on aspects of their business activities, including support with profitability and revenue growth strategies.
  • Identify, share and promote best practices across international regions to improve business results.

Qualifications

  • Bachelor’s Degree in Business Administration, Engineering, Economics or related field; Master’s degree a plus
  • 10+ years International Operations experience with 5+ years in a supervisory capacity
  • Experience forming, opening and/or running operations overseas
  • Expertise in global markets, cross-border trade and international operations
  • Adaptable to shifting priorities and multi-tasking
  • Action oriented with strong organizational, analytical, and interpersonal skills
  • Able to lead new business processes and drive compliance across international standards
  • Entrepreneurial, start-up and/or consulting experience preferred
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Location

We are located in River North just right off the Chicago Brown Line stop. We also provide you with a free shuttle service to/from Ogilvie and Union.

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