Narrative Science is looking for a Director of Sales Support and Operations in our Chicago office. In this role, you will be responsible for creating and executing initiatives that will optimize sales and marketing productivity and revenue. You have a passion for sales, are data driven and never settle for complacency.

As our Sales Support and Operations Leader, you have previous experience working with enterprise sales teams.  You are detail oriented, motivated and want to make an impact at an organization.  You’ll do so by finding inefficiencies in our current processes and methods.

Responsibilities:

• Own, analyze, and report on sales and marketing productivity metrics

• Manage sales teams, as assigned

• Implement data-driven initiatives to improve sales productivity metrics

• Produce sales forecasting, reporting and recommendations for executive review  

• Identify sales performance KPI's in coordination with sales leaders and update as appropriate

• Develop, recommend and collaborate with account executives regarding sales strategies and initiatives

• Support Narrative Science’s sales and marketing initiatives

• Work directly with cross functional teams to improve KPIs

Qualifications:

• 7+ years of experience in a sales operations role

• Previous experience in a sales function

• Proven experience managing a small team

• Exceptional business acumen with the ability to effectively problem solve

• A proven track record for delivering results and impacting an organization

• Ability to work cross-functionally and interact regularly with all members of the organization

• Technology experience in Salesforce management, BI platforms and proficiency with MS Office Suite

• Desire to be part of a team that is building and selling a groundbreaking technology

• Exceptional organizational skills with the ability to multi-task and prioritize

• Bachelor’s degree is required

• Prior experience working for a fast growing startup environment is a plus

  Who we are:
  Narrative Science is the leader in advanced natural language generation (Advanced NLG) for the enterprise. Quill, its Advanced NLG platform, learns and writes like a person, automatically transforming data into Intelligent Narratives—insightful, conversational communications full of audience-relevant information that provide complete transparency into how analytic decisions are made.