DRW
Hybrid

Financial Application Support Engineer

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 DRW is a principal trading organization, meaning all of our trading is for our own account, and all of our methods, systems and applications are solely for our own use. Unlike hedge funds, brokerage firms and banks, DRW has no investors, clients or customers. DRW trades actively in a wide range of asset classes both domestically and internationally.

 

DRW is headquartered in Chicago and has offices in London, Montreal, New York, San Francisco and Singapore.  We currently employ over 700 people worldwide from many different disciplines and backgrounds.

 

We are currently looking for a Chicago-based Financial Application Support Engineer to support a rapidly growing environment. The regular schedule for this position will be 8:30am - 5:30pm.

 

Responsibilities:

  • Provides application support for front office, middle office and back office applications and users
  • Facilitates communication between trading, infrastructure and software development teams
  • Supports proprietary and third party systems
  • Contributes to the engineering efforts to automate processes, monitor systems and improve software management on both Microsoft and Unix platforms.
  • Communicates directly with exchanges, clearing members and ISV’s to resolve trading issues
  • Releases and verifies new software packages to production
  • Works with software development teams to improve, monitor and maintain internal systems
  • Maintain enterprise scheduling, release and monitoring systems

Required Experience: 

  • 3+ years working in a Microsoft Windows Server and Desktop environment
  • 3+ years working with Unix (CentOS and/or Ubuntu experience is a plus)
  • Previous experience working in the trading industry (FCM, proprietary trading, hedge fund, exchange)
  • Must be able to demonstrate technical problem solving skills
  • Previous experience with scripting in multiple languages such as Python, Ruby, VBScript and Bash as well as parsing structured data protocols such as JSON, YAML and XML.
  • Excellent oral and written communication skills
  • Excellent documentation and knowledge management skills
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What are DRW Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
We are committed to creating in-office as well as remote environments to support collaboration and belonging for all of our employees. Success at DRW is measured by performance, not location.
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
DRW hosts lunch and learn meetings once per month.
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Apprenticeship programs

Additional Perks + Benefits

We also offer on-site yoga, meditation classes, trivia nights., massages, and wine tastings. We also support professional development through mentorship programs, speaker series and "Geek Lunches."

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