The Invoice Billing Associate is responsible for performing data entry of information to maintain database(s) through custom software. This position ensures accuracy, efficiency and retrieval of processed data. This position also proofs material entered as required and generates data reports as required.

Role and Responsibilities

• Enter billing invoices into company databases.
• Review and approve quotes and invoices for facilities maintenance work (pricing, scope, etc.).
• Review information for accuracy before it’s processed for billing.
• Verify accuracy of data inputted into the database, and resolve discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
• Receive and resolve affiliate calls about services and billing expectations
• Communicate with technical staff to resolve computer and software problems.
• Complete reports, as needed.
• Clerical duties including filing documents.
• Maintain database by entering new and updated customer and account information.
• Maintain customer confidence and protect operations by keeping information confidential.
• Contribute to team effort by accomplishing related results, as needed.

Qualifications and Education Requirements

• Bachelor’s degree (or equivalent experience - Typically 3+ years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor’s degree).
• Previous experience in invoicing or billing in the construction industry or special trade is highly preferred.
• Hands-on or professional experience in one or more of the following areas: construction, preventative maintenance, repair, plumbing, basic electrical maintenance, etc. is preferred
• Proficiency in MS Outlook and MS Excel.
• Knowledge of word processing, basic spreadsheet and database maintenance.
• Strong data entry skills.
• Must be detail oriented.
• Strong keyboarding skills.
• Strong verbal and written communication skills.

Preferred Skills
Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Ability to Analyze Information, Results Driven.

Additional Notes
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 SMS Assist is an Equal Opportunity Employer (EOE)