We help marketers unlock new revenue by arming them with the technology and expertise they need to succeed in mobile marketing. Catapult, our mobile engagement platform, enables marketers to easily manage all mobile communication channels including text messaging, push notifications, Apple Wallet, Android Pay and mobile web campaigns — all through a single interface. Vibes has delivered more than five billion mobile experiences on behalf of customers that include Chiptole, Gap, Old Navy, Home Depot, Pet Smart, Foot Locker and Allstate, and is recognized as one of only four Tier 1 aggregators by the Common Short Code Administration (CSCA). To learn more about Vibes, visit www.vibes.com.
Are you looking to gain hands-on experience in IT?
Do you stay abreast of new technology and trends?
Are you often complimented on your ability to handle multiple projects at once?
Do you enjoy ping-pong and foosball?
You might be looking in the right direction…
We are currently seeking an Information Technology (IT) Desktop Support Intern who is looking to get professional experience in a dynamic environment with different technology platforms.
This Intern will gain hands-on experience with:
- Installing hardware and software
- Troubleshooting computer issues with end users
- Improving our technology operations
- And much more!
This is a great opportunity for someone currently enrolled in a Computer Science or Information Technology program. This awesome opportunity is located in downtown Chicago and candidates will need to commit to 15 to 20 hours a week.
Responsibilities:
- Provide computer hardware and software support for local and remote end users
- Responsible for computer software installation and upgrades
- Install, support, and repair computer hardware including PC’s, Apple Mac’s, HP servers and printers
- Create proper documentation to ensure efficient operations and supportability of Vibes technology
- Resolve password log in, network connectivity, VPN connection, printing problems, and basic hardware and application issues
- Assist with IT and Infrastructure project work
- Other responsibilities as required
Requirements & Qualifications:
- Ideal for college students or recent graduate in Computer Science or IT
- Must be organized, motivated and detail-oriented
- Must be able to juggle multiple projects and work well under deadlines
- Strong communication and project management skills
- Professional, reliable, driven and results-oriented
- Knowledge of common applications, and operating systems for PC (Windows), Macs and mobile devices
- Proficient with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
- Proficient with support tasks associated with desktop application and printer installations, configurations and testing
- Proficient with hardware issue diagnosis, resolution and repairs
- Broad background in computer-based tools, including a strong working knowledge of Windows and Mac OS X
Our Core Values:
- Respect, Honesty, and Integrity for All Stakeholders
- Always be Learning
- Relentless Focus on the Customer
- Never be Satisfied
- Create Value
- Seek Accountability and Ownership
Vibes is an equal opportunity employer that encourages and fosters diversity in the workplace. We offer a career building experience in a fast paced organization and industry.