Junior Loan Officer
Guaranteed Rate is not your typical company and certainly not your typical mortgage company. We are young, technology driven, have tons of energy and we love what we do – get people and great priced mortgages alongside our impeccable customer service. We’re in a River North office with exposed brick and duct work, windows we can actually open during the summer and an open floor plan – no cubicle life here. The awesomeness doesn’t end there, we also have:
- Holiday parties? We got’em! Not just major holidays, any holiday….Mardi Gras, Valentine’s Day, St. Paddy’s Day, Opening Day, Boxing Day (for our Canadian employee), Sweetest Day, Groundhog Day, etc..
- Game room, library and white board paint for collaboration – yeah, it’s awesome.
- Access to our free GR nurse practitioner. Psshh who needs a doctor’s appointment when our nurse can do it all? Did we mention the free part?
- 401k with some matching, Blue Cross health care coverage – yup, dental and vision too, short-term disability, life insurance – we got ya covered on this one, legal assistance – for a small monthly fee.
We are currently seeking a hard-working, dedicated Junior Loan Officer to join our innovative and passionate team in Chicago, IL.
Responsibilities:
Deliver WOW service Contract to Close
- Lock loan terms
- Send disclosures with updated Needs list
- Get returned within 48 hours
- Final paperwork received/ Do a QC Review
- Be sure docs received matches checklist
- Organize assets/income
- Mortgage Banker Checklist/Quality Assurance Checklist
- File turned into processing within 24 hours of receipt
- New contracts – introduction to Real Estate Agents via email
- Email L.O. to do a warm/fuzzy call to both agents
Manage the Pipeline
- Ensure Documents to Closing within 48 hours
- Pipeline meeting weekly with processors
- Pre Close Checklist with Client 48 hours before closing
- TRID guidelines
- Attend closing if LO cannot (15 minutes max)
- Call and get all conditions
Outstanding Tuesday Updates
- Update calls to clients only-LO does the Real Estate Agent updates
- Written update as well as phone call
- Give a clear and thorough update
- Ask them how your service has been
- Ask for a referral
Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason, as protected by law.