Junior QA Analyst
Have you ever disassembled something to figure out how it works? When an app crashes, do you try to figure out why it crashed, or see if you can get it to crash again? Are you really good at giving directions to lost strangers?
We’re looking for empathetic, detail-oriented people who are passionate about building excellent products. People who will seek out and destroy software bugs. Every day, SpotHero’s Software Engineers and Product Designers will rely on you to understand our products, execute test plans, and write succinct bug reports.
We want someone who's ready to help us push the envelope on new features, and who's ready to teach anyone on our team and learn from anyone on our team. If you’re an active user of SpotHero, we'd love to hear your feedback on the app as well!
Who we are: SpotHero is a rapidly growing tech company that’s making life easier for the daily driver. Drivers across the nation use the SpotHero mobile app or website to reserve discounted parking on-the-go or in advance.
What you’ll do:
- Write and execute test plans to ensure our products are bulletproof.
- Produce the best bug reports which replicate the issue, document the steps, and pinpoint the root cause.
- Be a part of a small team that is creating new, awesome features for our users.
- Fight for our users by driving product quality and reliability.
- Improve our customer experience as we remove bugs to help make parking easy for all.
Who you are:
- Meticulous. You were born to find bugs. Even the smallest bug cannot evade your flyswatter and the most complicated are no sweat for your skills.
- Inquisitive. Your an efficient and creative problem solver.
- Motivated. Innovative and resourceful, you never give up and are constantly looking for ways to improve upon things.
- Organized. You have follow great on through tasks and superior organizational skills.
- Resilient. You don’t fold under preassure. Rather, you thrive in a fast-paced, start-up environment.
- Empathetic. You strive to understand our users and your colleagues.
- Resourceful. Bugs can be difficult. You find the tools and solutions to support your teams.
Pre-Requisites:
- Solid written and verbal communication skills
- Ability to translate technical terms into plain English
- A Bachelor's degree is prefered, but not required
What we are offering:
- Career game changer – A truly unique experience to work for a fast growing startup in a role with unlimited potential for growth.
- Excellent benefits – We cover 90% of Medical Premiums, 50% of Dental & Vision Premiums, and offer company sponsored Life Insurance.
- Flexible PTO policy, generous parental leave, and great work/life balance – We value and support each individual team member.
- Fun perks like snacks, catered lunches, happy hours, wellness programs, and SpotHero swag.
- Annual parking stipend (duh – we're a parking company!).
- The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
- A workplace recognized as the Startup of the Year by Built in Chicago, a Top Workplace by Chicago Tribune, and one of Chicago’s Best Places to Work for Women Under 35 by Crain’s Chicago Business.