Lead Integration Specialist
Yello’s talent acquisition software helps companies reinvent how they recruit, to hire the right candidates at the right time. Our client-partners include more than 70 Fortune 500 companies and dozens more high-growth organizations. We’re proud to be a 2016 Built in Chicago Moxie Award winner for Best B2B Company and an Illinois Technology Association CityLIGHTS Award winner for Outstanding Technology Development. We continue to grow quickly, and we’re looking to hire people who believe nothing is impossible, love to learn and be curious, can be accountable for success, always enjoy the journey and will own their personality. If this is you, come grow your career with Yello.
The Lead Integrations Specialist owns and executes the integration process with client Applicant Tracking System (ATS) platforms, job boards, SSO, data migrations, address book and other related procedures involved with managing integration for new and existing clients on Yello’s Enterprise and Campus platforms. In addition, the Lead Integrations Specialist is responsible for guiding the performance and throughput of a team of Integrations Specialists.
This involves understanding and facilitating business requirements definition, mapping, gap analysis, data conversion, testing, documentation, production migration, transition, post implementation support, assessments, enhancements, security and refinements. This includes but is not limited to:
- Support the implementation of ATS and other platform integrations to include requirements gathering, configuration needs, process documentation, and testing.
- Lead client facing calls to gather and discuss the aforementioned information.
- Work closely with Yello’s Client Success Group (CSG), who will provide support (as needed) for project background, field mapping, client discussions.
- Work directly with development teams and product owners to ensure integration requirements are met.
- Work directly with Project Management to provide regular integration status updates for all integration efforts.
- Managing client communications, action items, updates, due dates, and deliverables related to integrations.
- Ensure delivery of seamless and timely integrations.
- Serve as a liaison between business, Product, CSG, Project Management, Development and clients. Manage expectations of key stakeholders through frequent and transparent communications.
- Collaborate with the aforementioned teams to drive strategic integrations initiatives:
- Understand and document integration needs and requirements.
- Translate business needs and requirements into technology solutions.
- Develop project goals, priorities, and create project plans to ensure on-time delivery of project.
- Lead client facing discussions regarding integrations.
- Lead Grooming meetings and planning meetings with the integration development team.
- Build process to streamline efficiency, accuracy and traceability.
- Review project work to ensure quality and accuracy before releasing to business owners to review.
- Establish test scripts, manage the testing process, consolidates and prioritize edits for the development team.
- Facilitate meetings to obtain feedback and edits from business owners and project team.
- Maintain project velocity - keeping parties accountable for their responsibilities.
- Improve integration process from requirements gathering to integration throughput by working closely with development, client success, and project management.
- Ensure smooth and on-time deployments
- Determine deployment requirements (e.g. timing, audience, communications, training, etc.) working with project team members.
- Identify and resolve potential risks to meeting the deployment requirements.
- Facilitate meetings with project team members on a regular basis to review project status.
- Conduct independent research and becomes subject matter expert regarding various external systems including but not limited to ATS, APIs, job boards, etc.
- Ensure success of the Integrations Specialist team at large - holding the team accountable, managing expectations, project deadlines and throughput.
- A Bachelor’s degree or equivalent experience or education is required.
- Minimum 5 years of experience in similar role - leading integrations, driving process and efficiency.
- Strong technical, analytical, problem-solving skills. You thrive in identifying root causes and developing creative solutions.
- Extremely organized with the ability to multitask in a fast-paced environment. Efficiency and effective project management are at your core.
- Highly enthusiastic, positive, customer-centric mindset.
- Experience leading and mentoring a team is preferred.
- Previous experience working with HR systems is a plus.
You will have the opportunity to work in an extremely cross-functional role that touches all parts of the business. As this is a brand new role within a new team, you will be able to exercise your entrepreneurial spirit in making the role and team function successfully. You will be able to make an impact at Yello by executing on a highly-visible project. Your efforts will drive client success and position Yello as an innovator in our competitive landscape.
At Yello, we work together to improve the hiring experience and power recruitment programs. Every Yello team member is empowered to grow each day and achieve new career accomplishments, and we always make time to celebrate team members’ successes. Our Loop office is steps away from public transportation, overlooks Lake Michigan and our open concept office offers plenty of space to collaborate with colleagues, or to work independently. We offer health, dental and vision insurance, a competitive 401k match, a reimbursement for fitness memberships and support for ongoing learning. Above all, we look forward to coming to work each day to solve interesting problems and make the impossible, possible.
- Yello is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
- Candidates local to Chicago are preferred.
- You must be authorized to work in the United States.