• Establishes a broad footprint of relationships within each account and detailed knowledge of strategic priorities, organizational processes, and operational constraints.
• Consistently seeks opportunities to align health system member strategies with digital solutions, ensuring success through adoption, implementation, and scale, in conjunction with selected solution companies.
• Identifies opportunities to serve as matchmaker/connector between the health systems, digital solution companies, and peers. Partners with AVIA Vice Presidents and Directors of Client Operations to source needed information and support from internal AVIA teams.
• Cultivates effective working relationships and strong collaboration with internal AVIA team members to deliver on health system member day-to-day needs and identified strategic opportunities.
• Organizes and plans for health system meetings, phone calls, and onsite visits, working collaboratively to build out agendas, lead follow-ups, and document takeaways.
• Gathers and shares client feedback to contribute to internal product development efforts, AVIA strategic priorities, and increased client satisfaction across AVIA’s portfolio of provider clients.
• Supports and refines standardized account management processes.
• Monitors and tracks progress of client account goals and team goals.

• Bachelor’s degree required
• At least 3-5 years of work experience in consulting, health care management, or equivalent; consultative business development experience preferred. 
• Knowledge of health systems and experience working with provider organizations is preferred.
• Comfort working in a rapidly evolving, entrepreneurial environment and dealing with ambiguity is a must.
• Demonstrated ability to establish credibility and build trust with client leaders and other key decision-makers, ranging from senior health care executives to key influencers and other partnership stakeholders.
• Superb problem-solving skills and strong interpersonal skills to effectively address health system needs.
• Proven verbal and written communication skills including the ability to present to internal and external senior management teams.
• Interest and proficiency in understanding digital health technology and venture investment preferred.
• Excellent project management skills and experience.
• Experience in leveraging Salesforce, Evernote, Google Drive, and other digital tools to drive client communication and internal reporting.
• Ability to make short business trips 2-5 times per month and attend evening events is required.
• Location: Chicago

AVIA is the innovation partner to the nation’s forward-leaning health systems. We help health systems advance from strategy to action, accelerating their pace of healthcare transformation. The AVIA Innovator Network brings providers together to solve shared challenges that are ripe for technology innovation. Our collaborative model drives a rigorous process to identify, implement, and scale innovations. The result? Health systems shorten their innovation cycles, taking on more opportunities with better results. Learn more at www.aviahealthinnovation.com. Follow us on LinkedIn and Twitter. To view more career opportunities, please visit us at aviahealthinnovation.com/careers/ AVIA is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.