Manager, Fraud Strategy
Discover. A more rewarding way to work. At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth. Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other.
– Develop fraud detection and mitigation strategy based on the root cause analysis of known fraud cases
– Perform data analysis to create rules and statistical models to identify instances of account takeover while minimizing falls-positives and negative impact on customer experience and operational capacity
– Specific focus of this position will be enhancing authentication methods, managing high risk activities and mitigating account takeover fraud. Manage the work of a supporting fraud analyst and internal/external partners contributing to the objective
– Develop best in class authentication capabilities in a close partnership with Corporate Fraud Infrastructure team with a bias towards passive authentication in order to improve customer experience and reduce friction
– Proactively identify trends or suspicious activity and then translate those into appropriate fraud prevention strategy
-Collaborate with Operations Strategy teams to design and implement investigation techniques for suspected cases of unauthorized access
-Collaborate with Fraud Infrastructure teams to identify internal and external authentication and customer communication solutions capable of elevating such capabilities to the next level of sophistication. #LI-BP1.
Skills
* Bachelors/(Masters strongly preferred) degree in Business/ Statistics/ Economics
* 4(+) years of fraud prevention experience in Banking and Lending as well as substantial analytical experience in other areas of financial services.
* Strong statistical acumen and proven expertise in developing quantitatively driven rules, models, strategies.
* Familiarity with authentication methods and related providers.
* Strong critical thinking skills
* Understanding of banking regulations, e.g. Reg CC, Reg E, Fair Banking, AML/BSA etc.
* People management experience
* High proficiency in programming (data processing and analysis) using SQL, SAS, R, shell scripting, Python
* Experience with Teradata, Hadoop, Unix environments is highly preferred
* MS Office (Word, Excel, Powerpoint, Access)
* Excellent communications (oral and written), interpersonal / business partnering, and organizational skills.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability. Equal Employment Opportunity is the law.
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