Manager, Infrastructure
GrubHub Holdings Inc. leads in the mobile food-ordering industry with a portfolio of brands that includes GrubHub, Seamless, MenuPages and Allmenus. We’re dedicated to connecting hungry diners with local restaurants. With offices in New York City, Chicago and London, GrubHub supports every order with 24/7 customer service.
We want you to enjoy where you work. Who you work with. What you work on. At GrubHub, you can order your cake and eat it too.
Come join a growing team that is at the center of keeping our systems stable, secure and resilient to failure. As the Manager of Technology Infrastructure, you’ll work closely with the Infrastructure teams to deliver the underlying infrastructure of our platform. This includes corporate IT systems as well as those related to enable interaction to our product suite. Day-to-day activity will be a mixture of business management along with the opportunity to take advantage of your history as a technical individual contributor. Reporting to the Director of Technical Operations.
Some Responsibilities You’ll Tackle:
- Manage and track our teams operational and project workload, prioritizing tasks to align with business requirements
- Conduct short- and long-term network architecture and planning to meet current and expanding business requirements.
- Design and implement both LAN and WAN network systems and controls.
- Hands-on experience configuring Cisco routers, switches and firewalls.
- Analyze network activity and issues to discover and prevent systematic errors. Recommend network design changes/enhancements for improved systems availability and performance.
- Troubleshoot, diagnose and resolve network problems. Research, analyze, and recommend the implementation of software or hardware changes to rectify any network deficiencies or to enhance network performance.
- Work with IT Support staff to provide support and troubleshooting for network connectivity or related network issues for the user community.
- Capacity planning: analyze facilities bandwidth requirements and system interdependencies. Develop capacity planning models.
- Disaster recovery: ensure planned testing activities are performed and technical criteria are met.
- Evaluate services and hardware provided by vendors and VARs, recommend changes, and assist with contract and purchasing negotiations.
- Manage and deploy system monitoring and management tools such as Splunk, SolarWinds Orion, Wireshark, Nagios.
You Should Have:
- Bachelor’s Degree in Infromation Technology or related field
- 3 - 5 years of Management experience
- 5+ years in an infrastructure role with increasing design, architecture and management experience
- Relevant certifications and experience with Microsoft, Cisco and Linux technologies
- Deep knowledge of Active Directory and other lightweight directory protocol solutions in a server environment
- Experience with Windows and other Linux distribution in an enterprise setting
- Experience with event management solutions like Orion, Splunk and Datadog.
- Experience with working in a highly distributed environment
- Strong experience in datacenter management including capacity planning
Got These? Even Better:
- Experience with AWS or another cloud platform.
- Understanding of distributed systems.
- Familiarity with Palo Alto Firewalls.
- Strong network systems design background
- Network forensics experience (Wireshark, Microsoft Network Monitor, etc)
- Wireless design and implementation experience (Ruckus)
And Of Course, Perks!:
- Unlimited paid vacation days. Choose how your time is spent.
- Never go hungry! We provide weekly GrubHub/Seamless credit.
- Regular in-office social events, including happy hours, wine tastings, karaoke, bingo with prizes and more.
We deliver favorites every day. Join us.
Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. Grubhub is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.