Vail Systems, Inc.

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Manager, Project Management

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Manager, Project Management

What we are looking for:

Vail is seeking a self-motivated, SDLC savvy "software", and methodology astute manager to lead a team of project managers responsible for the project life-cycle management of Vail's products, services, and R&D initiatives.

Who we are:

Vail is a rapidly growing technology company that helps Fortune 500 companies communicate with their customers more efficiently and effectively through the use of cloud-hosted Internet voice and data technologies. From services, to state-of-the-art IP telephony, to cutting edge real-time analytics, Vail technology makes millions of voice interactions better every day.

What you'll be doing:

- Lead and develop a team of project managers, instruct the team on project specific assignments, and ensure proper process/methodologies are followed.

- Implement and enhance project management practices to optimize project delivery.

- Ensure projects are being executed in accordance to established business objectives and within budget.

- Manage resource forecasting and allocation across cross functional teams

- Monitor for potential collisions between project resources and implement remediation plans to address conflicts.

- Provide visibility and reporting on all active projects including progress, risk and quality metrics.

- Complete project post-mortems, identify areas for improvement, and recommend corrective measures.

- Act as primary escalation point for all project related resource conflicts, risks and issues

- Create team/individual development plans and complete performance assessments.

- Other duties and responsibilities as assigned

What we need to see from you:

- Bachelor's degree in Business, Computer Science, Engineering or similar field

- 7+ years in a Project, Product, Software Development, or Technological position.

- 3+ years of experience leading teams of Project Managers or equivalent

- Exceptional Project Management skills

- Demonstrated success handling initiatives of high complexity

- Collaborative/Partnership skills where taking a team approach to achieve success is preferred

- Strong Leadership skills with ability to inspire teams

- Proven ability to make sound decisions and deliver results through strong execution

- Excellent analytical and creative problem-solving skills

- Strong verbal and written communication skills and the ability to communicate effectively to a variety of audiences

- Strong listening, facilitation, and conflict resolution skills

Bonus points for:

- Telecom knowledge or work experience

- Experience with JIRA, Confluence, or Alfresco

- Certification in PMP, Agile, or other Project Management Methodologies

What we are offering:

- Competitive Salary

- Comprehensive benefits package including health, dental, vision, disability, and life insurance

- 401(k) with company matching

- Pre-taxed medical, child care, and commuter benefits

- Flexible work schedule

- Health club membership

- Knowledge sharing events such as book clubs, lightning talks, brown bag lunches, and seminars

- Tight-knit and collaborative culture

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Bijal

Technical Project Manager

FOCUS MEETS FUN

Maintain a healthy work-life balance

Bijal said Vail Systems offers a challenging yet welcoming atmosphere cultivated by insightful, helpful individuals. When she isn’t busy refining her software and project management skills, she enjoys connecting with her colleagues through the company’s pickleball league, which is her favorite employee-led group. Given the company’s focus on work-life balance, Bijal said she has plenty of chances to reenergize herself by spending time with family and friends and volunteering through Chicagoland’s Project Management Institute, where she holds a leadership position.

My manager regularly checks in to see how I’m doing to make sure I’m not overworked or stressed.

Will Tangney

Software Engineer II

TACKLE ROBUST PROJECTS

A cutting-edge tech stack spurs progress

Will Tangney’s workdays involve collaborating with various teams, brainstorming with peers and tackling robust projects. Currently, he’s working on developing Hydra, the company’s multichannel conversational AI platform. “We’re presently working on our next major release, which will add many exciting features,” Tangney said. While he’s motivated by the Hydra project, he’s equally energized by a new tool utilized in the company’s tech stack: the GraalVM Native Image compiler. This technology improves application performance by optimizing resource utilization and hardens application security.

I enjoy having so many people to brainstorm with, as it enables everyone to further understand problems and identify potential issues ahead of time.

Akun Taniguchi

Technical Team Lead

SURROUNDED BY SUPPORT

Advance your career and empower others

Since joining Vail Systems as an intern, Akun Taniguchi has had many opportunities to showcase his talents and handle complex challenges. With support from his mentor, he was given the opportunity to transition into a full-time software engineering role, which eventually led to his current position as a technical team lead. Now, Taniguchi gets to stretch his leadership skills while working together with his peers on feature designs and more. “Teamwork is essential to achieving our goals and making a real impact, so this element of the culture really resonates with me,” he said.

It’s really important for me to feel like I’m part of a supportive and collaborative team, and our culture does exactly that.

What are Vail Systems, Inc. Perks + Benefits

Vail Systems, Inc. Benefits Overview

Vail’s core values are integral to every aspect of our company, including how we support each employee’s health and happiness in and out of the workplace. We provide access to top-tier health and wellness benefits, opportunities for continued educational experience, and several other benefits that support a healthy work-life balance.

Culture

Partners with nonprofits

We partner with Seneca Foundation and Chicago Public Schools to educate Black and Latinx recent Chicagoland high school graduates with paid software development training opportunities.

Open door policy

OKR operational model

Pair programming

Open office floor plan

Employee-led culture committees

Hybrid work model

In-person all-hands meetings

Flexible work schedule

Remote work program

Each employee’s balance of remote and on-site work is based on how they work best, and when in-person collaboration is most effective.

Diversity

Documented equal pay policy

Mandated unconscious bias training

We provide training to all employees who participate in our interview process on unconscious biases and interview best practices.

Mean gender pay gap below 10%

Hiring practices that promote diversity

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Covers Health, Limited Purpose, Commuter, and Dependent Care.

Disability insurance

Dental insurance

Three (3) plan options through Cigna, including PPO, Buy-up PPO, and HMO.

Vision insurance

Health insurance

Three (3) plan options through Blue Cross Blue Shield of Illinois, including PPO, High Deductible PPO (HSA), and HMO. All plans ensure prescription coverage.

Life insurance

All employees receive Basic Life coverage, provided by Vail Systems. Additional coverage is also available.

Pet insurance

Wellness programs

Team workouts

Mental health benefits

Access to ComPsych’s Employee Guidance Programs and services.

Financial & Retirement

401(K)

401(K) matching

Performance bonus

Charitable contribution matching