GoHealth
We're disrupting the health insurance industry with our digital platform.
Chicago, IL

Operations Analyst

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We are on a quest to make the world of individual health insurance more understandable, easy and accessible for our customers, so here at GoHealth we take big data seriously.  We generate tons of this stuff, and have to make big decisions based on it.  We need to be able to make quick decisions and turn on a dime… and we do it all through data.  Because all of this data is so important to what we do, we are seeking a high-energy, rock star data analyst to help us make better operational decisions and ultimately help reach and effectively serve many more customers that need health insurance. 

You will be responsible for gathering, manipulating and managing statistical data, which will help you develop strategic and tactical recommendations based on these findings.  You will be able to demonstrate a deep understanding of data gathering processes, analysis, trend identification and report development and automation.  You will also need to get access to the huge amounts of data we generate, so you will have to develop and enhance our databases and data collection systems, as well as up-the-ante on our reporting tools, so you can help the team solve complex problems essential to meeting our consumers’ needs.

  • Develop, enhance and manage various analytical solutions to support strategic and tactical decisions
  • Extract and transform raw data from various  data sources into  useful information to enable more effective strategic, tactical, and operational insights
  • Determine best method to gather, model, manipulate and present data. Gather business requirements and translates business questions into requirements
  • Resolve issues with  data aggregation process in a timely manner.
  • Create and automate reports by established deadlines and on an ad-hoc basis
     

 What you will need: (I would move the analytical points to the top and move technical aspects to the bottom of the section)

  • Bachelors’ degree required in business, finance, math,  or statistics
  • 3+ years of experience developing analytical solutions for marketing, sales, or operations.  
  • Advanced knowledge of Microsoft Excel  required
  • SQL experience required
  • Prior experience working with multiple database technologies
  • Good understanding of logical/physical data models
  • Solid understanding of   business intelligence concepts and experience working with Business Intelligence tools and techniques
  • Must have an knowledge of data warehouse and data mart concepts
  • Strong  problem solving and troubleshoot  skills required
  • Ability to come up with a conceptual design in close collaboration with IT and business owners
  • Responsible for gathering business information needs, and preparing data for analysis.
  • Develop quality control measures, testing measures, and the accuracy of data standards to support deployment of solutions for the business
  • Displays effective communication skills to all levels of management in both verbal and written forms
  • Ability to think and work independently

Other Requirements:

  • You can’t be shy about bringing new ideas and techniques to the table.  
  •  Be curious. And be on a life-long quest to learn. 

 

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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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