Operations Associate
SpotHero is seeking a sharp, personable, and highly organized Operations Associate to support the Chicago market’s growth, customer satisfaction, and operating efficiency. This position reports to the Midwest General Manager.
Who we are: SpotHero is making life easier for the daily driver, by giving them a seamless way of reserving parking on the web and on their mobile phones. We've grown almost 400% in just the last year and are changing the way that people find parking.
What will I do?
- Work with our Midwest GM, Chicago Account Executive, Customer Heroes, and Parking Operators to ensure that we deliver on our promise of making life easier for the daily driver.
- Problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, data-driven mindset.
- Drive process improvement to promote successful operations.
- Assist the GM and Account Executive on projects for continued growth and operating efficiency.
- Provide feedback for process and product improvements to benefit the entire company.
- Grow your skillset and have a meaningful impact in a fast-paced, entrepreneurial environment.
You are:
- Dedicated. You have a demonstrated track record of success. Combined with a positive attitude, you can accomplish anything.
- Innovative. You have mastered effective critical thinking in solving both technical and non-technical issues.
- Organized. You have great follow through on tasks and superior organizational skills.
- First impression pro. You have strong communication skills, both verbal and written.
- Chaos-loving. You have a passion for working in a fast-paced, fast-growing leading Chicago startup.
Pre-Requisites:
- Bachelor’s Degree
- Strong computer skills (MS Office, Google products)
What we are offering:
- Career game changer – A truly unique experience to work for a fast growing startup; backed by some of the best VCs in the world.
- Competitive salary
- Health Benefits
- Casual dress code and fun work environment
- An incredible team of smart, friendly, and supportive people