Operations Data Analyst
At GoHealth, we provide innovative technology solutions for the future of health care. So far, we’ve helped millions of people access affordable health care. And now we’re looking toward the future: We want to revolutionize the health care industry. There's no doubt that health reform will continue to change our business. As millions more consumers enter the market looking for health care, we'll be here to help them find it.
Included in the Deloitte Technology Fast500, Crain’s Fast 50, Top 100 Digital Companies, and 101 Best Places to Work, GoHealth continues to attract the best in the business. With award-winning technology specialists, savvy project managers, customer-focused sales people, creative marketing professionals, and countless other vital team members, our business keeps growing because we’re all passionate about what we do.
At GoHealth, it's our employees who drive our success, which is why we understand the importance of corporate culture. We encourage a casual dress code to help everyone feel comfortable, and our corporate benefits are unparalleled. When you join #TeamGoHealth, you’ll receive unlimited vacation days, flex Fridays, subsidized gym memberships, and most importantly, unlimited career growth opportunities.
We are on a quest to make the world of individual health insurance more understandable, easy and accessible for our customers, so here at GoHealth we take big data seriously. We generate tons of this stuff, and have to make big decisions based on it. We need to be able to make quick decisions and turn on a dime… and we do it all through data. Because all of this data is so important to what we do, we are seeking a high-energy, rock star operations data analyst to help us make better operational decisions and ultimately help reach and effectively serve many more customers that need health insurance.
You will be responsible for gathering, manipulating and managing statistical data, which will help you develop strategic and tactical recommendations based on these findings. You will be able to demonstrate a deep understanding of data gathering processes, analysis, trend identification and report development and automation. You will also need to get access to the huge amounts of data we generate, so you will have to develop and enhance our databases and data collection systems, as well as up-the-ante on our reporting tools, so you can help the team solve complex problems essential to meeting our consumers’ needs.
Responsibilities
- Develop, enhance and manage various analytical solutions to support strategic and tactical decisions
- Extract and transform raw data from various data sources into useful information to enable more effective strategic, tactical, and operational insights
- Determine best method to gather, model, manipulate and present data. Gather business requirements and translates business questions into requirements
- Resolve issues with data aggregation process in a timely manner.
- Create and automate reports by established deadlines and on an ad-hoc basis
- Bachelors’ degree required in business, finance, math or statistics
- 3+ years of experience developing analytical solutions for marketing, sales, or operations.
- Advanced knowledge of Microsoft Excel required
- SQL experience required
- Prior experience working with multiple database technologies
- Good understanding of logical/physical data models
- Solid understanding of business intelligence concepts and experience working with Business Intelligence tools and techniques
- Must have an knowledge of data warehouse and data mart concepts
- Strong problem solving and troubleshoot skills required
- Ability to come up with a conceptual design in close collaboration with IT and business owners
- Responsible for gathering business information needs, and preparing data for analysis.
- Develop quality control measures, testing measures, and the accuracy of data standards to support deployment of solutions for the business
- Displays effective communication skills to all levels of management in both verbal and written forms
- Ability to think and work independently
Other Requirements:
- You can’t be shy about bringing new ideas and techniques to the table.
- Be curious. And be on a life-long quest to learn.
GoHealth offers a full benefits package, an open vacation policy, a very casual dress code and a fun, interactive working environment.