Operations Manager

| Chicago
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ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights and technology, we partner with brands to ensure customer success. We have created an environment where employees can learn, grow and do the best work of their careers. We are seeking motivated individuals who wish to learn new things, contribute great things, and be the best version of themselves.
We’re looking for an Operations Manager who is highly focused and organized in scaling processes and owning departmental growth and development. This role requires measuring, monitoring, and motivating people and reports directly to to the COO.
What you will contribute:
  • Collaborate with departments to deliver and drive impact
  • Focus on process improvement and office management
  • Use detailed KPI metrics to efficiently run team and report results
  • Develop and document standards, best practices and processes
  • Support department’s mission and implement management reporting, business process and organizational planning
  • Work with members of the operations team to make sure goals are met and receive support needed
What you have:
  • 5+ years experience in an operations management role
  • Relentless drive to bring tasks to completion
  • Ability to take 100% ownership of tasks with a self-directed sense of urgency
  • Passion for process optimization and team development
  • Ability to thrive in a culture of innovation and excel with the ambiguity of a hyper-growth company
  • Resourcefulness, resourcefulness, resourcefulness
Awesome Perks and Benefits at ReviewTrackers!
  • 100% company contribution for Health, Dental, Vision, Life and AD&D
  • Company outings (MarioKart tournaments, comedy shows, impromptu salad bar lunches, happy hours)
  • Unlimited PTO
  • Access to the latest technologies
  • 401K plan
  • Opportunities for career development
  • Unlimited books on Kindle
  • Lunch and Learns
  • Healthy snack budget
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Location

Located in The Loop, our Chicago headquarters is a quick walk to public transportation options such as the CTA and Metra. We're close to Millennium Park as well as a variety of trendy restaurants and shopping venues. Our team is mostly remote, but our office is open to local and visiting employees!

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