Operations Product Coordinator 1
VelocityEHS Project Operations Coordinators lead the backend activities that are needed to support the VelocityEHS services team with exceeding their client’s expectations. They perform and/or coordinate the heavy-lifting, and they see that the “T’s” are all crossed and the “I’s” are all dotted before a VelocityEHS services project is delivered to a client.
The VelocityEHS work environment is dynamic, innovative and entrepreneurial. We have a results-oriented culture that demands intelligence, teamwork and follow-through. If you have these qualities and take pride in surprising and delighting clients then this is the job for you - check out the details below and apply now.
PRIMARY DUTIES AND RESPONSIBILITIES:
Key Responsibilities include but aren’t limited to:
· Concurrent management of the backend operational elements of numerous VelocityEHS service projects
· Serve as the main point of contact for internal customers during a service project’s duration
· Confirm/redefine scope, establish project timelines, obtain necessary files/information from internal customers, coordination with vendor assignment staff, ongoing project communications/updates
· Ensure timely project delivery within established quality guidelines
· Preparation of client MSDS data for one-time or recurring MSDS services projects; data retrieval, analysis, scrubbing, filtering, and placing data into project templates; distribution to vendor liaison
· Performance of project-related operational tasks, such as, but not limited to: data entry, MSDS obtainment, MSDSonline database searching, paper document sorting or scanning, electronic image file type conversions, spreadsheet analysis, MSDS database maintenance and QA, according to company and/or client-specific SOPs
· Collect and document various project delivery, success, and performance metrics and data
· Review/QA completed project templates post-vendor activity; assignment of second-level MSDS obtainment work to staff
· Communicates ongoing project status and project concerns to client-facing staff and management; helps to facilitate issue resolution
· Coordination with Operations Support staff to perform quality assurance and second level MSDS obtainment efforts post-vendor activities
· Other Services or Content Operations tasks as assigned
SKILLS/QUALIFICATIONS/WORKING CONDITIONS:
Minimum Skills & Qualifications
- 1-3 years of related professional experience
- Proficient in Microsoft Outlook, Word, and Excel
- Strong communication skills, written and verbal
- Professional experience working independently with minimal supervision and as part of a team
Preferred Skills & Qualifications
- Bachelor’s degree in Business or related field
- Proficiency with Access and SQL
- Proficient in Adobe Acrobat/Distiller (PDF)
- Knowledge of internet research techniques and utilizing various internet browsers such as Chrome, Firefox, and IE
- Experience in a role that requires attention to detail and strong organizational skills
- Experience effectively multi-tasking and prioritizing daily responsibilities in a deadline driven environment
- Experience taking ownership of issues/projects and following through to completion
- Proven commitment to deliver outstanding customer service
COMPANY DESCRIPTION:
At VelocityEHS (formerly MSDSonline) we’re all about helping companies around the world promote a safer work environment for their employees. We develop innovative on-demand (cloud-computing technology) safety and compliance management solutions that enable our customers, environmental health and safety (EHS) professionals in a wide range of industries, to work faster and more cost-effectively in administering their overall safety compliance programs.
Headquartered in the heart of downtown Chicago, VelocityEHS is much more than just a place to work. VelocityEHS has cultivated a unique environment where success is both a journey and an everyday occurrence. We work hard and play hard because we love what we do. We place a high value on teamwork, and at the same time, look for individuals who are self-motivated and willing to take risk to help the company advance.
VelocityEHS offers many benefits, including: paid time off, health/dental insurance, 401(K) plan, casual dress, transit benefit program and more. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. We welcome and encourage diversity in the workplace.