Pre-Sales Solution Consultant
About Us
FourKites, Inc. is a logistics technology startup providing next generation software tools for shippers and 3PL’s to streamline their operations. Our connected devices platform is the most advanced in the industry and has been deployed by several large shippers in the country. We are a well-funded startup with awesome advisors and a commitment to Chicago. We offer great benefits and a world of opportunity for those who excel.
Responsibilities
The Sales Engineer is responsible for supporting the value proposition in the pre-sales process with the sales team during the discovery phase as part of the overall sales strategy. She/he will work closely with Account Executives to gather customer requirements, sample data and define specific scenarios via on-site customer visits. She/he will identify solution components, unique benefits, differentiators, ROI and prepare presentations and demonstrations.
To ensure the clients' and Company's needs are met, the Sales Engineer will regularly liaise with other members of the Sales team and colleagues from a range of departments, such as Product Management, Engineering, Professional Services and senior management.
Pre-Sales
- Collaborates with FourKites Account Executives in identifying, qualifying and evaluating technical solution design.
- Act as consultants to the prospect bringing together their requirements with FourKites capabilities resulting in potential revenue opportunities.
- Assist in the development of presentations, tools, and the execution of the sales strategies resulting in new business revenue as well as growing any existing relationships.
- Develop the customized value proposition and sales strategy on a per account basis and understand the technical and business challenges of the prospect.
- Interface with customers, including C-level executives to build presentations, proposals, statements of work (SOW), asses risk and work with sales team to navigate complex selling environments.
- Report internally on customer requirements in an organized fashion to assist product marketing and product management in defining future product requirements.
Requirements
- Technical aptitude; the ability to understand new technologies and related environments.
- Ability to learn new technology through self-study.
- Ability to translate highly technical information for audiences with varying degrees of technical knowledge.
- Knowledge of Transportation Management Systems (TMS) - Oracle OTM, SAPTM, JDA, etc.
- Knowledge of Web Services, Service Oriented Architecture, Web Based UI’s
- Ability to assess client’s needs and management requirements and creatively provide solutions that address those needs, solve clients’ problems and add value to the clients’ organization.
- You will be expected to work in conjunction with Sales and Product teams in identifying, educating, and developing long-term strategic relationships with targeted clients and partners.
- Support marketing activities by attending trade shows, conferences and other marketing events;
- Make technical presentations and demonstrate how a product will meet client needs;
- Provide pre-sales technical assistance and product education;
- Provide training and produce support material for other members of the Sales team
Attributes
The qualified candidate will possess a bachelor’s degree or equivalent along with 7-10 years in a technology environment and experience in solution development in a software or ASP environment. We require at least 5 years in the enterprise management industries, preferably in a pre-sales capacity, experience with solution development in a software environment consulting to Fortune 500 companies. You must be tenacious, intelligent and entrepreneurial in nature. You should have a good understanding of sales methodologies and automation. Excellent written and verbal communication skills are an absolute must. Travel (approximately 30%) is required.
- Demonstrated and clear understanding of the SOLUTION and value based sales process
- Able to build trust and rapport quickly and develop influential relationships at all levels of an organization.
- Strong business acumen
- Competitive drive and determination
- Strong communications skills
- Customer focused
- Strong interpersonal skills
- Strong problem solving skills
- Self-starter with a strong work ethic
- Must be able to grasp technical concepts quickly
- Driven to create value in a growing organization