Pre-Sales Solution Consultant

| Hybrid
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About Us

FourKites, Inc. is a logistics technology startup providing next generation software tools for shippers and 3PL’s to streamline their operations. Our connected devices platform is the most advanced in the industry and has been deployed by several large shippers in the country. We are a well-funded startup with awesome advisors and a commitment to Chicago. We offer great benefits and a world of opportunity for those who excel.

Responsibilities

The Sales Engineer is responsible for supporting the value proposition in the pre-sales process with the sales team during the discovery phase as part of the overall sales strategy. She/he will work closely with Account Executives to gather customer requirements, sample data and define specific scenarios via on-site customer visits. She/he will identify solution components, unique benefits, differentiators, ROI and prepare presentations and demonstrations.

To ensure the clients' and Company's needs are met, the Sales Engineer will regularly liaise with other members of the Sales team and colleagues from a range of departments, such as Product Management, Engineering, Professional Services and senior management.

Pre-Sales

  • Collaborates with FourKites Account Executives in identifying, qualifying and evaluating technical solution design.
  • Act as consultants to the prospect bringing together their requirements with FourKites capabilities resulting in potential revenue opportunities.
  • Assist in the development of presentations, tools, and the execution of the sales strategies resulting in new business revenue as well as growing any existing relationships.
  • Develop the customized value proposition and sales strategy on a per account basis and understand the technical and business challenges of the prospect.
  • Interface with customers, including C-level executives to build presentations, proposals, statements of work (SOW), asses risk and work with sales team to navigate complex selling environments.
  • Report internally on customer requirements in an organized fashion to assist product marketing and product management in defining future product requirements.

Requirements

  • Technical aptitude; the ability to understand new technologies and related environments.
  • Ability to learn new technology through self-study.
  • Ability to translate highly technical information for audiences with varying degrees of technical knowledge.
  • Knowledge of Transportation Management Systems (TMS) - Oracle OTM, SAPTM, JDA, etc.
  • Knowledge of Web Services, Service Oriented Architecture, Web Based UI’s
  • Ability to assess client’s needs and management requirements and creatively provide solutions that address those needs, solve clients’ problems and add value to the clients’ organization.
  • You will be expected to work in conjunction with Sales and Product teams in identifying, educating, and developing long-term strategic relationships with targeted clients and partners.
  • Support marketing activities by attending trade shows, conferences and other marketing events;
  • Make technical presentations and demonstrate how a product will meet client needs;
  • Provide pre-sales technical assistance and product education;
  • Provide training and produce support material for other members of the Sales team 

Attributes

The qualified candidate will possess a bachelor’s degree or equivalent along with 7-10 years in a technology environment and experience in solution development in a software or ASP environment. We require at least 5 years in the enterprise management industries, preferably in a pre-sales capacity, experience with solution development in a software environment consulting to Fortune 500 companies. You must be tenacious, intelligent and entrepreneurial in nature. You should have a good understanding of sales methodologies and automation. Excellent written and verbal communication skills are an absolute must. Travel (approximately 30%) is required.

  • Demonstrated and clear understanding of the SOLUTION and value based sales process
  • Able to build trust and rapport quickly and develop influential relationships at all levels of an organization.
  • Strong business acumen
  • Competitive drive and determination
  • Strong communications skills
  • Customer focused
  • Strong interpersonal skills
  • Strong problem solving skills
  • Self-starter with a strong work ethic
  • Must be able to grasp technical concepts quickly
  • Driven to create value in a growing organization 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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