Principal Product Manager

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Job Description
 

Established in 1998, Cars.com is one of Chicago’s original tech companies. Our online platform makes it easier for consumers to shop for, sell and service their cars. With our expert content, mobile app features, millions of new and used vehicle listings, a comprehensive set of research tools and the largest database of consumer reviews in the industry, Cars.com offers innovative products to connect consumers with dealers across the country. Change is in our DNA, and 2017 has been no exception! We've moved to a new Chicago HQ @ 300 S. Riverside, acquired DealerRater, the largest online ratings platform for car dealerships and became a free-standing, publicly traded company on the NYSE!

A true constant through the years has been the incredible culture we've created. Our employees have cultivated an environment leveraging technology, fostering innovation and embracing collaboration. We take pride in how Cars.com empowers our people to win and gain valuable experiences along the way!

As Principal Product Manager, Mobile you will be responsible for leading the strategy that drives our native application business and as a result a crucial touch-point in Cars.com’s consumer experience. You will bring together engineers, designers, and departments from around the company to ensure that our mobile products are valuable/usable/feasible, frictionless and elegant, and meet overall business objectives. We're a data-driven company, and you'll be responsible for developing, running and analyzing the results of experiments for new and existing features. You will operate at the intersection of business, technology, and user experience and be both a high level strategic thinker/visionary and a roll-up-your-sleeves, ‘scrappy’ operator. You will push the envelope and build innovative products that will continue to disrupt the way consumers discover, shop and purchase the vehicle of their dreams.

 

Responsibilities:

  • Collaborate with business owners to develop a roadmap that meets objectives, drives key results for growing the business, and creates experiences that delight users
  • Maintain a robust backlog, breaking projects into attainable milestones with MVP deliveries
  • Lead cross-functional teams through the agile execution process from conception, requirements gathering, UX design, development, and testing through to launch
  • Synthesize coherent product requirements that provide clarity, focus and prioritization to complex problems
  • Define and track metrics to assess success and failure of products, while ensuring the team and stakeholders are aligned on goals
  • Monitor and measure launched products to maintain a tight learning loop that leverages qualitative insights from user research as well as quantitative results from testing in order to continually inform the product development process
  • Cultivate a deep understanding of the user - both the Cars.com users, dealer customers and our internal business stakeholders.
  • Conduct ongoing competitive analysis of other sites, apps, and products to continually identify ways to improve the user experience
  • Serve as thought leader and strategic visionary representing mobile apps across the company
 
Required Skills
  • Analytical thinker capable of breaking complex problems down to their constituent parts 
  • Highly organized leader & communicator with the ability to drive results by rallying and focusing cross-functional teams and stakeholders
  • Comfortable and energized by uncharted problems
  • Flexible, able to adjust and change direction as the business environment and technology universe evolves and changes
  • Personally committed to Cars.com and delivering a seamless customer experience
  • Entrepreneurial in spirit with a passion for disruption
 
Required Experience
  • Bachelor’s Degree plus 5+ years experience in a Product Management role
  • Experience working in scrum/agile management methodologies preferred
  • Experience in a competitive, fast-paced and challenging environment
  • E-commerce experience and/or experience in native apps and mobile web required
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Location

300 S Riverside Plaza, Chicago, IL 60606

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