Product Designer

| Hybrid
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Sprout Social is looking for a Product Designer to join the intersection of our Product organization and the creative universe at Sprout. There are several disciplines across our group; from defining brand standards, to developing stories expressed through video and motion, to creating delightful experiences for our customers through the art of Product Design. We're a tight knit group that proudly does 100% of our work in-house, right here in our downtown Chicago headquarters. Our brand is trusted and used by more than 19,000 companies around the world including Dropbox, Zendesk, Fender, Zipcar and Evernote.

We are looking for a Product Designer who will work between Design and Product teams to deliver solutions for a wide range of projects. Step up to the challenge of taking ownership of web app design in an environment where your ideas are heard and you can make a difference. You’ll be working across engineering, product, design and other teams, all of whom are committed to the success of our products.

Responsibilities

  • Express ideas and product enhancements through sketches, user flows, wireframes, prototypes, and any means necessary to clearly articulate a thorough plan.
  • Take ownership of design, from concept-to-reality. This includes generating detailed specifications and taking an active, hands-on Design role throughout the entire process.
  • Design web application experiences based on an evolving set of UI patterns within Sprout’s Design system.
  • Champion and justify new UI patterns that become necessary as we build new products/features that enhance the customer experience.
  • Assist the Product team with defining scope and choosing the best approach to constantly ship and improve the product.
  • Conduct research when necessary to help define customer problems that aren’t always clear.
  • Occasionally write clear, concise copy to communicate to users through the app.
  • Use customer usage data, product feedback, recorded user sessions and an evolving set of resources to help influence design decisions. However, you also must be comfortable using your intuition when all of the tools in the world don’t provide a clear-cut answer.

Desired Skills & Experience

  • 2+ years of experience of web application design and/or native mobile app design.
  • Strong UI design sensibilities and a portfolio that showcases your work.
  • Designing experiences that are delightful is a priority to you and you have high standards for usability.
  • You are a systematic thinker when it comes to Design. You’re always thinking about the relationships between your design elements and how they impact the existing and the whole.
  • Comfortable designing with dynamic data sets at a large scale.
  • You can acknowledge and respect technology constraints but have an understanding that allows you to push back when necessary.
  • You are a collaborative designer and you’re comfortable involving non-designers into the process when necessary.
  • A basic understanding of modern web development standards, including HTML, CSS and some Javascript. Some experience working with code is preferred.
  • Experience designing interfaces with Adobe Illustrator or Sketch.
  • Experience with Invision, Atomic or other interactive prototyping tools.
  • Not only do you have an organized and rational thought process, it’s clearly demonstrated through excellent communication and presentation skills.
  • You are truly a team player, enjoy collaborating with others and you’re not afraid to take charge when design leadership is needed.
  • You work hard, you’re motivated by owning your work and require minimal supervision.

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members

​An online portfolio that showcases recent work is required. Applications missing this requirement will not be considered. No exceptions.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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