Home Chef
Home Chef is a meal solution provider through online meal kit delivery service and in store.
Hybrid

Product Insights Manager

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Full-time
Summary of Responsibilities
    • We’re looking for a candidate with a unique skillset – an independent go-getter who is just as comfortable running a hypothesis-driven deep dive analysis on customer ordering patterns, as they are spending hours in a freezer running operational tests on a new piece of packaging they helped design.
    • The types of projects for this role will vary greatly and will span everything from insights and analytics, packaging, tech and design to culinary and operations. Individuals who are motivated, hungry to learn, data-driven and eager to get a crash course in addressing the challenges faced by a fast-growing company will do well. This role will be based in Chicago, IL, with limited travel to other facilities (Lithonia, GA, San Bernardino, CA).
    • This role will be a member of the Product Insights team, and is not a Marketing role.
  • Work cross-functionally with other departments (i.e. Operations, Procurement, Culinary, Marketing, Tech, etc.) to identify product-related questions, test and iterate on different hypotheses and implement improvements
  • Develop new methods and techniques to improve how we understand our customers, the meal kit industry and the broader e-commerce / food space
  • Identify customer needs through proactive outreach including customer surveys, focus groups, ethnographic studies, user testing and other methods
  • Develop data-driven hypotheses of how to best address customer needs and design and execute the tests to validate these hypotheses
  • Convert validated hypotheses into results by managing and implementing full projects spanning new business development, product design, operational improvements and whitespace innovation
  • Independently work on special projects and day-to-day assignments
  • Drive business results by injecting product and consumer insights into all aspects of the business
  • Become an expert on the operations side of the business to understand how all products are used end-to-end from sourcing to production
  • Manage multiple stakeholders on projects to drive measurable impact 
Requirements
    • 2-3 years of experience in a rigorous fast-paced work environment – consulting, finance, data analytics, CPG, manufacturing, etc.
    • Advanced analytical and problem-solving skills with a demonstrated ability to prioritize work streams based on value creation and alignment with the Home Chef strategy
    • Exceptional Excel and Google Sheets analytics with an innate feel for numbers. SQL and Python proficiency preferred
    • Independent self-starter inclined towards finding solutions without significant oversight
    • Intellectually curious, with a strong interest in the food, e-commerce and start-up space
    • Results driven active problem solver with a natural desire to get things done
    • Strong communicator and relationship builder
    • Bachelor’s Degree. An advanced degree is a plus

Perks and Benefits:
- Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first

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What are Home Chef Perks + Benefits

Culture
Volunteer in local community
We offer volunteer days at The Greater Chicago Food Depository. Our Employee Resource Groups are actively engaged in volunteer events throughout the year.
Partners with nonprofits
Home Chef has partnerships with The Greater Chicago Food Depository and Feeding America.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Flexible work schedule
You know your schedule best!
Remote work program
Diversity
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
CookOUT (LGBTQ+), Black ERG, Parents Group, Women's Group and Home Chef DEI Council
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Home Chef hosts company outings Semi-annually.
Free daily meals
Weekly Fooda credit which equals to one company paid lunch per week .
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Happy hours are hosted at team's discretion.
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
We are currently offering $50 per month to all remote employees to help pay for home office expenses
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Home Chef hosts lunch and learn meetings once per quarter.
Promote from within
Continuing education stipend
Paid industry certifications

Additional Perks + Benefits

We are always looking at new perks and benefits to offer to our employees.

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