Reverb
We're on a mission to make the world more musical.
Chicago, IL
Hybrid

Product Manager

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 Reverb.com has established itself as the leading marketplace for buying and selling musical instruments.  Reverb is changing the way musicians buy, sell, value and learn to play musical instruments.  We are quickly becoming a globally recognized leader in both marketplace technology and the MI (Musical Instruments) industry.

As a Product Manager at Reverb.com, you will manage multiple initiatives, driving the creation of engaging products and delightful experiences that help our customers make the world a more musical place.  You must be wildly passionate about building what our customers need, obsessed with clear communication about the projects you guide, comfortable engaging with stakeholders across all levels of the organization, and tireless about focusing on the outcomes of the work we do.  

Responsibilities:

  • Develop and manage project plans for design & development teams, including schedule, scope, dependencies, risk and cost across the entire project lifecycle
  • Identify use cases and other business requirements for each project
  • Document and visualize project plans, facilitate the review of UX artifacts, and schedule demo sessions for stakeholders to drive and maintain alignment across the organization
  • Report on progress, risks and tradeoffs for in-progress projects
  • Track and report on the impact of completed projects to help drive product strategy and project prioritization
  • Ensure timely delivery of projects
  • Maintain a tight feedback loop with the executive team
  • Work closely with Marketing and Outreach to coordinate the promotion and education of users on new features
  • Partner with Customer Engagement supervisors to ensure specialists are able to answer questions regarding new features and troubleshoot issues users may be having with our products
  • Identify areas for process improvement within our discovery, design and development process

Requirements:

  • Innate understanding of technology and how to use it to deliver innovative products
  • Experience managing successful technical projects in a fast-paced, agile environment where collaboration across teams and departments is the norm
  • Excellent communication skills, including conveying complex ideas in a simple and effective manner, ensuring team members and stakeholders are always in the loop, and an aptitude for understanding user needs and knowing when to listen to alternative perspectives.
  • The ability to quickly synthesize information and clearly articulate next steps
  • Comfort using SQL to pull data for reporting on the impact of projects
  • Coding experience is a bonus.

What You'll Get:

  • Competitive salary and stock options in a high growth company.
  • No-bureaucracy environment where ownership and initiative is valued.
  • Health insurance and a healthy work environment-- no 80 hour weeks.
  • 401k with 4% match.
  • Flexible vacation and sick days.
  • A MacBookPro, monitor, keyboard, mouse of your choice. Even a stand up desk if you want!
  • Discounts on music gear.

 

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What are Reverb Perks + Benefits

Reverb Benefits Overview

Get employer paid health benefits, 401k matching/pension contributions, equity (offers vary by country), 18 weeks of gender neutral parental leave, supplemental mental health benefits, and generous paid time off—whether your band is touring in Japan or your teen is touring their first college campus. And, we've embraced a flexible work model which empowers our people to do their best work一wherever they are.

Culture
Volunteer in local community
Reverb Serves promotes opportunities for employees to volunteer with local organizations.
Partners with nonprofits
Through Reverb Gives, a portion of every purchase made on Reverb helps youth music education programs get the musical instruments they need to make music.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Additionally, Reverb contributes annually to employee HSA accounts (if enrolled).
Disability insurance
Dental insurance
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Vision insurance
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Health insurance
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Life insurance
Wellness programs
Mental health benefits
Reverb partners with Lyra Health and Headspace, in addition to our medical coverage, to support our employees.
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Reverb's 401(k) retirement plan matches 50 cents on the dollar of an employee's contributions up to 6% of eligible income (3% maximum match).
Company equity
Performance bonus
Charitable contribution matching
Reverb matches eligible employee contributions up to $750 per year.
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Reverb sponsors the Vivvi Backup Care and Tutoring benefit, a family care service that can help you find caregivers for your whole family, including your child and parents/grandparents.
Generous parental leave
Reverb offers 18 weeks paid parental leave for the birth or adoption of a child.
Family medical leave
Adoption Assistance
Reverb's adoption assistance can be used for surrogacy as well.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Reverb offers 20 vacation days per year for the first five years of service, which increase to 25 days in future years.
Paid volunteer time
Employees receive 40 hours per year (10 hours/quarter) of paid volunteer time.
Sabbatical
Eligible employees get 4 weeks of paid sabbatical for every 5 years of service..
Paid holidays
Paid sick days
Reverb offers unlimited sick/mental health days.
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Reverb provides Commuter Transit & Parking benefits through Wageworks. This program allows you to set aside pre-tax dollars for eligible commuting expenses.
Company-sponsored outings
Free snacks and drinks
Reverb's office has snack bars, coffee stations, and espresso makers, and there's a fridge that gets stocked with La Croix (and Cold Brew in the summer months).
Some meals provided
Company-sponsored happy hours
Reverbers perform with co-workers, learn how to play, or just cheer on their teammates at music-filled happy hours.
Onsite office parking
Employees can enjoy free street parking near the office. We also work with the local alderman to provide employees with parking passes during the Cubs baseball season to make parking a breeze!
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Grow professionally and personally through REV Talks, our workshops featuring topics ranging from meditation and healthy eating to “DJing 101.”
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Personal development training
Virtual coaching services

Additional Perks + Benefits

In addition to these perks, Reverb provides employees with a quarterly stipend to be used to support their personal wellness and work/life balance. We also want to highlight that our medical plans include coverage for gender affirming care and fertility/infertility treatments.

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