Production Support Engineer
COMPANY DESCRIPTION
Since 2013, Avant set out to change the world of financial technology with our proprietary software that uses big data and machine learning algorithms to change the way people borrow money.
“Data” and “algorithm” may be two painfully overused buzzwords, but to us, these are two central elements to our business. The other part: the brilliant minds behind Avant.
Our team has set out to bring consumer loans from the bank to your computer screen. By combining cutting-edge technology with outstanding talent, we’ve managed to grow from five scrappy entrepreneurs to over 750 employees–and we’re not stopping there.
JOB DESCRIPTION
The ideal candidate for this role is a technical generalist with extensive experience in system administration and customer support. The applicant is comfortable working with a team and is able to communicate clearly and effectively when diagnosing problems, recommending solutions, and wrangling customer tickets. This role will work in the following environments: AWS, PaaS, Debian & Ubuntu, PostgreSQL, and, Ruby on Rails.
QUALIFICATIONS- Bachelors in a Technical Field or equivalent experience
- 2+ years experience in a similar Production role
- Advanced experience with Linux/Unix
- Able to work well independently
- Must have flexibility on working schedule including second shift
- Proficiency with one or more scripting languages
- Previous experience in a Rails environment is a plus
- Passionate about security, customer service, and programming
BENEFITS
Avant’s first office was a windowless room with luxurious amenities like functioning plumbing. Now, that room is where Avantees line up every day at lunchtime to get their free catered meal and gather every Friday for happy hour(s) and Manager Q&A.
Beyond working with some of the best and brightest in the Chicago tech space, you’ll enjoy these perks:
- Work directly with senior management
- Winter blues? Take a paid vacation–there’s no limit
- BlueCross/BlueShield Medical & Dental Insurance
- Stop squinting: VSP Vision Insurance
- 401k with a 4% match
- Snacks on snacks on snacks
- Free breakfast and lunch (in case you forgot)
- Casual dress on days that end in “y”
- No excuse to not call mom: complimentary corporate cell phone plan for Associate level and above
- Pre-tax commuter benefits/Flexible Spending Accounts
- Discounted gym membership package
- Get educated: attend conferences and courses to keep your mind sharp
- And more!