WORK HAPPY:

Whether the cook is a future Emeril or a toddler helping to make chocolate chip cookies (licking the spoon, of course!), chances are Pampered Chef has a better, faster, and more delicious way of getting things done in the kitchen. We sell our superior-quality, innovative collection of prepping, cooking, and serving products through a network of more than 42,000 direct sales consultants throughout the US, Canada, and Germany. Millions of customers use our products every day. Each of our 450 HQ coworkers—from product designers and supply chain specialists to ecommerce developers—is committed to bringing the best to our customers. And we have fun doing it!

Established in 1980 by Doris Christopher, Pampered Chef was acquired by Berkshire Hathaway in 2002, a sure sign of our growth potential. In 2014, Tracy Britt Cool, a key member of Warren Buffett’s team, joined as our CEO to lead our transformation into a progressive, open door, cutting-edge workplace. We believe happy coworkers are the best coworkers and are committed to keeping creativity, innovative solutions and customer engagement top of mind. Pampered Chef is pushing the boundaries for our customers, consultants, and coworkers.

MAIN COURSE (Job Responsibilities):

Our team creates, maintains, and evaluates strategy, programs and resources that our independent sales consultants use every day. We examine what works, what doesn’t, and strive to provide the best possible experience for our consultants and customers

The successful candidate will have an ability to gather business and field insights and leverage analytics to develop and execute actionable strategies to help Pampered Chef’s independent sales consultants drive results. He/she must have a desire for continuous learning and improvement and demonstrate enthusiasm as it relates to helping transform Pampered Chef. The desired candidate will have strong business acumen, allowing him/her to solve business problems using quantitative and qualitative methods. This position reports to the Senior Director, Field Strategy. More specifically, this role entails the following

• Develop, execute and own the strategy for a specific segment of Pampered Chef independent sales consultants (e.g., Top Performers, Field Leaders, New Consultants).
• Deeply engage with the segment to understand motivations, needs, skills, capabilities, challenges and opportunities along with the ‘whys’ behind these.
• Understand, assess and develop the programs, training and tools needed to drive segment performance, including financial objectives, retention and recruitment.
• Partner with Field Strategy team to develop recognition and incentive programs that align to the segment’s motivation needs while meeting ROI goals.
• Leverage a ‘test and learn’ project management approach for strategic initiatives to develop, pilot, measure, refine and scale efforts.
• Work collaboratively with the Consultant Advocacy, Channel Marketing and Finance teams on cross-functional segment initiatives.
• Develop competitive intelligence in other companies’ consultant career plan, incentives, rewards, training & development and consultant retention programs.

KEY INGREDIENTS (Position Requirements):

• A bachelor’s degree in business, marketing or economics is required; a master’s degree is preferred.
• 5+ years’ experience in marketing, sales, strategy or management consulting or analytical role required.
• Experience within a sales and/or customer service environment preferred.
• Experience working with an independent agent or direct sales channel preferred.
• Demonstrated success in developing and implementing sales effectiveness strategies.
• Gather and leverage data to make decisions and drive growth using analytics and testing methodologies.
• Strategic and innovative thinker.
• Ability to influence cross functional teams to accomplish objectives.
• Strong leadership and general business management skills are essential.
• Strong interpersonal and oral presentation skills as well as the demonstrated ability to communicate difficult, highly confidential and sensitive issues with courtesy and tact.
• Approximately 10-20% travel required.