Project Manager
Bring your technical know-how, excellent project management skills and roll-up-your-sleeves attitude to bear within Grubhub Operations. We’re looking for a results-driven Project Manager to lead our integration with key business partners. You will work across teams within the Grubhub org and externally with our partners to launch and scale high-value relationships. This is an exciting opportunity to accelerate our growth and make an impact in the business on day one.
You will be responsible for learning the ins-and-outs of how we operate, how our partners operate, our APIs, back-end systems and internal tools to manage end-to-end implementation. Drive coordinated execution with our partners and internal teams to ensure phased and successful roll-outs. We are scrappy entrepreneurs here at Grubhub so launching, learning and improving are a must.
Some Challenges You’ll Tackle
- Lead integration efforts for large brands, point-of-sale systems, online ordering partners and other key business relationships -- serve as the primary point of contact and drive results
- Establish implementation project plans with clear workstreams for each functional area: Product, Technology, Operations, Marketing; Adopt an agile/iterative approach to improving plans and processes
- Manage external and internal stakeholders to hit milestones at or ahead of schedule; escalate issues based on close management of the process and work to resolve those with counterparts throughout the org
- Report on progress, blockers, risks, and resolutions to Operations leadership as well as Grubhub execs
- Maintain an ongoing dialogue with Business Development/Enterprise team on pipeline of integrations and relationships
- 5+ years of experience in project management at a tech company
- Technical project management experience a must; Experience with 3rd party integrations preferred
- Track record of driving results and projects to completion on schedule and under budget
- Strong attention to detail; Digs into all of the minutiae and understands every aspect of the project; You love to learn and when something isn’t clear you figure it out
- Excellent written and verbal communicator
- Critical thinker with strong analytical skills (you are very effective with Excel)
- Thrives working in a fast-paced environment with audacious goals
- Bachelor’s degree in technical or analytical field; Masters a plus
