QA Manager

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 About Narrative Science  

Narrative Science is the leader in Advanced NLG for the enterprise. Its Quill™ platform, an intelligent system, analyzes data from disparate sources, understands what is interesting and important, then automatically generates perfectly written narratives to convey the right meaning from the data for any intended audience, at machine scale. It excels where data visualizations fall short: it identifies and conveys relevant information in conversational language that people can immediately comprehend, trust and act on.

We are looking for a QA Manager who is excited to work on revolutionary technology and help shape the future of the company. We're a group of passionate individuals working together on game-changing technology—and having a lot of fun while doing so. Our core values are ingrained in everything we do, from how we develop our technology to how we interact with customers to how we hire people. The person coming into this role must be effective working in a collaborative team environment, and passionate about the hard work of delivering products to market.

Responsibilities

  • Manage, mentor, grow, and coach a team of QA members

  • Ensure delivery of quality products

  • Define Key Performance Indicators for QA, set up data collection and reporting, and conduct analysis to drive continuous improvement

  • Review, evaluate, plan, and improve existing and future QA/testing environment, infrastructure, tools, processes, methodologies, and resources

  • Develop, implement, and improve QA best practices within the team

  • Evaluate and evangelize testing strategies (including TDD, test-first programming, and acceptance testing)

  • Work with Software Engineering and Product Management to develop innovative testing solutions that meet the needs of Narrative Science's Artificial Intelligence platform

  • Act as hand on contributor as needed

Requirements

  • 5+ years of experience in a lead or management role with a high performing software QA team

  • Experience owning the quality of complex software

  • 10+ years of experience with all phases of testing, implemented in an agile delivery framework

  • Experience defining an automation strategy and implementing a continuous integration process

  • Ability to communicate effectively within all levels of the organization

  • Expertise with Jenkins and Selenium a plus

  • Bachelor's degree (or higher) in computer science or related field

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Location

We became a distributed workforce in March 2020 as a result of Covid-19 and will remain distributed moving forward. Our Chicago HQ still remains but we want our team to have flexibility around when and where they work.

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